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Title Service Representative Administrative Assistant
Target Location US-NY-Syracuse
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Syracuse, NY Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONALSUMMARYSolid foundation of knowledge in psychology; motivated and hardworking college graduate with very good interpersonal communication skills, including leadership abilities such as budgeting, planning, hiring and deploying resources, fundraising, organizing groups, delegating responsibilities, and providing ongoing support; works effectively in collaboration with others, as well as on independent SKILLS Projects; excellent timemanagement and organizationalskills; welcomes new challenges;MS Excel,Word, PowerPoint; excellentresearch skills; Red Cross FirstAid CertifiedSkillsComputer proficient (10+ years)Faxing and organizing files (5years)Good organizational skills/commitment to accuracy (10+years)Enthusiastic and dependable (10+years)Ability to Work under pressure(10+ years)BillingWORK HISTORY ADMINISTRATIVE ASSISTANT 04/2020 to 04/2022 Upstate Infectious Disease Associates Of Syracuse Syracuse, NY Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitorsGreet and check-in patients, enter demographics and insurance info into Epic system, scan insurance cards and forms, collect co-pays and general clerical dutiesCoached new employees on administrative procedures, company policies and performance standards.REGISTRATION CLERK 05/2019 to 12/2019Psyched Faculty Practice -Hutchings Psychiatric Ce Syracuse, NY Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.Handled complaints and resolved conflicts involving facilities or amenities Managed approximately 20+ incoming calls, emails, incoming/outgoing referrals and faxes per day.Processed medical records requests, assuring release only to appropriate parties proper authorization.SECRETARY 08/2018 to 05/2019SAINT JOSEPH MEDICAL CENTER Syracuse, NYAnswered multi-line phone system and greeted callers enthusiastically. Maintained office supplies inventory by checking stock and ordering new supplies.Provided clerical support to company employees by copying, faxing and filing documents.Handled daily scheduling tasks and provided administrative support for entire department.TELEPHONE CUSTOMER SERVICE REPRESENTATIVE 04/2016 to 08/2018 Saint Joseph's Hospital Health Center Syracuse, NY Utilizing the Hospital's telecommunications and information systems to transfer patients, physicians, clergy and salesman to appropriate departments.Developed highly empathetic client relationships and earned reputation for exceeding service standard goalsADMINISTRATIVE SERVICES 08/2012 to 01/2015Wells College Aurora, NYProvided support to faculty and students; duties included printing and copying, maintaining equipment -Received Certificate of Appreciation for Exemplary Service.EDUCATION Bachelor's PsychologyWells College, Aurora, NYHighBishop High School, East Syracuse, NYCERTIFICATIONS Certified in First Aid (current)Willing to relocate: AnywhereADDITIONALINFORMATIONWilling to relocate: Anywhere, Authorized to work in the US for any employer

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