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| | Click here or scroll down to respond to this candidateCandidate's Name
Brownsburg, IN Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLECAREER OBJECTIVESeasoned business professional with experience in restaurant management and customer service seeking entry level position in an administrative role. Accomplished in training, leading, and motivating staff to meet current needs and surpass future expectations. Able to manage fast paced activities while maintaining operational and safety requirements.PROFESSIONAL SKILLSSpreadsheet Creation and Data EntryFinancial ReportingVendor Relationship ManagementOperations ManagementStaff Hiring and DevelopmentCustomer Service ManagementSchedule CoordinationInventory ControlPROFESSIONAL ACCOMPLISHMENTSDesigned budgeting spreadsheet for weekly, monthly, and yearly invoices and expenses for use in all stores in assigned area.Coached crew in effectively adapting production guidelines to accommodate fluctuating sales levels which resulted in daily shrinkage being decreased from 2.5% to 1%.Surpassed service expectations through coaching effective shift deployment, proper staffing levels and sense of urgency which allowed the team to lower times from 5 minutes to 3 minutes.Cultivated winning team through effective crew training and motivation which resulted in a 20% increase in evening sales and annual shift revenue of $550,000.Mentored new managers with emphasis on daily unit operations as well as nightly, weekly, and monthly reporting for franchise of 20 restaurants.Implemented all pricing, marketing, and promotional material updates in compliance with corporate guidelines.PROFESSIONAL EXPERIENCEAssociate, Culvers, Brownsburg, IN: 12/2020-7/2021Assistant General Manager, Fazolis, Avon, IN: 6/2011-12/2020Certified Swing Manager, McDonalds, Bloomington, IN: 2/2004-6/2011Assistant Manager, Burger King, Bloomington, IN: 8/1987-2/2004EDUCATIONAssociate of Science, Computer Information SystemsIvy Tech Community College, Bloomington, INBachelor of Science, Business ManagementIvy Tech Community College, Bloomington, IN |