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Click here or scroll down to respond to this candidateCandidate's Name
Killeen, Texas - C: PHONE NUMBER AVAILABLE H: PHONE NUMBER AVAILABLE EMAIL AVAILABLESummary of Qualifications20 plus years experience in customer service4 years of Military Grounds Maintenance (Range Control)15 years Supply Logistics Professional both Military and Civilian10 years Housekeeping and maintenance8 years of Landscaping/Horticulture experience10 years Laundry Attendant experience12 years of experience in Microsoft OfficeEmployment HistoryShipping & Receiving Amazon, Pflugerville, Texas 11/2021-07/2022Maintain a safe working environment by following company safety protocol.Receiving products from suppliers and scanning them into the computer system.Package items for shipping.Scan received items from suppliers to ensure they match the order being filled.Access computer system to track inventory levels and order statuses.Pull orders from shelves and pack for shipment.Warehouse Supply Clerk Wilson Art, Temple, Texas 03/2021-10/2021Receive goods and shipments.Use electronic tracking software to log all items.Transport and store goods and inventory in the appropriate zones.Log inventory levels, ensuring accurate records and storage.Retrieve orders for shipping, avoiding damage or spillage.Shipping & Receiving Pactive, Temple, Texas 05/2020-02/2021Accept and document packages and deliveries made to the facility.Store items received in appropriate storage areas, documenting any changes.Prepare items for shipping, noting item contents, delivery methods, and other logistical details.Identify and resolve shipping, storage, or receiving discrepancies as they arise.Maintain a clearly organized and safe workspace.Customer Service Associate Teleperformance, Killeen, Texas 10/2018-10/2020Respond promptly to customer inquiries.Communicate with customers through various channels.Acknowledge and resolve customer complaints.Knowledge and explanation of products per customer inquiry.Process orders, forms, applications, and requests.Keep records of customer interactions, transactions, comments and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Laborer Bloomers Trailers, Salado, Texas 05/2016 09/2018Followed health and safety standards.Maintained a clean workstation and production floor.Assembled products and parts.Followed production guidelines and specifications.Operated and maintained machinery and production line equipment.Worked on the production line meeting production targets.Reported any issues to the supervisor on duty.Performed other tasks as assigned.Supply/Warehouse Clerk Tecom Inc. (FHFHM)-Fort Hood, Texas 10/2013-02/2016Managed accurate files and implemented new organizational systems to improve accountability.Evaluated back stock and returned extra, sealed and salvageable goods to designated locations.Handled maintenance reports for orders for both requested and completed.Operated company truck safely for delivery of product to designated places.EducationCulinary Arts - Windham Schools - Gatesville, TexasProfessional Development Certification- Logistics (Supply/Warehouse) - Fort Lee, VirginiaHigh School Diploma (GED) - East St. Louis SR. High School E. St. Louis, IllinoisCERTIFICATIONSUnited States Army Supply School - Fort Jackson- South CarolinaPLDC (Primary Leadership Development Course - Fort Hood, TexasAdditional Skills and ExperienceActive listeningCommunicationComputer skillsCustomer serviceInterpersonal skillsLeadershipManagement skillsProblem-solvingTime managementTransferable skillsIntegrityTeam WorkProblem SolvingWillingness to LearnOrganizationREFERENCES UPON REQUEST |
