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Click here or scroll down to respond to this candidateCandidate's Name resumeGregory P. CrutchfieldStreet Address 9th AV. APT 9aNew York, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEPresentation of qualifications
Professional Title NETWORK SYSTEMS ANALYST IT Support(within network operations)My ideal position would be to work in a NOC as an NSA/Administrator. My focus would be hackers of the network systems.Statement of career intentions -I am a seasonal IT professional with a desire to continue to learn and recharge my IT career beginning as an IT knowledge worker and then move into a managerial position.Moreover, I have worked in many different areas of information technology. see scope section.Currently working @ World Trade Center Westfield Mall location,I am highly interested in revivingmy IT career @ your firm. see r& c section.TECHNICAL EXPERIENCE**I may need a training period,but guarantee I will be up to speed.**1. I have worked as a Network Systems Analyst, and used my IT skills in the following fields: desktop/workstation support, helpdesk support, and pc and/or network operations administration.2. I will utilized my training as a Network Systems Analyst to improve the IT facility in terms of workstations, switches, routers, servers, and firewalls and of course the cloud storage system .CERTIFICATIONSComputer Career Institute Johns Hopkins University @ Baltimore, MD - A +; Network +. Compu21 @ Flushing, NY CCNA. Currently studying and actively working towards my CEH, CCNP & CCIE along with my 10+ years of IT experience ;This could move me into a management position IE ;1st line supervisor,manager or director with IT Department.EDUCATIONUniversity of the District of Columbia - Major: Computer Information Systems (IT): Bachelor of Science.Professional SummaryInitiated and performed Root Cause Analysis on complex client issues until resolution. Installed and configured or upgraded IT systems equipment; resolved incidents on different types of software and hardware. Provided technical assistance and support for incoming queries and issues related to computer systems, software and hardware. Troubleshoot and performed fault analysis on hardware and software.TECHNICAL SKILLSHardware / Software Installation & ConfigurationLan / Wan Troubleshooting & ResolutionOperating Systems: Windows (all versions), Novell 4/5, Red Hat Linux (6+), AIX,Routers:16xx, 25xx, 26xx, 36xx, 72xx,80x : Intel/PC (desktop, laptop)Servers: Bonavio 6u,Citrix servers,EMC,HP, IBM Servers, Sun Servers, Wintelservers, VA LINUX 220, Intell1uSYSTEMS Software: UNIX, TIVOLI, TSM: CHECKPOINT, JUNIPERPALO ALTO firewalls, Active DirectoryHardware: Setup, configure, upgrade CISCO switches and routers.Operating systems: UNIX,LINUX, MVS/Jes2,SCOPEPosition experience in yrsNetwork Systems Specialist 8Primary duties include maintaining the integrity and security of a company's network and the systems connected to it. Monitored, Maintained, and Fixed computer system networks of all sizes. Primary duties Maintained the integrity and security of a company's network and the systems connected. Knowledge of network connectivity, protocols, network security devices, network types, including wireless, fiber optic or Cat5, and common operating systems, such as Windows and UNIX.Software Test Engineer 4Conducted automated and manual tests to ensure the software created by developers fits its purpose. Design test suites with the ability to understand usability issues. Such a tester is expected to have sound knowledge of software test design and test execution methodologies. Great communication skills to interact with the development team efficiently. Conducted the testing, thereafter analyze the results and then submit his observations to the development team. Decoded Hexadecimal Dumps.Information Systems Manager 1Managed technology use in the company. Made decisions about installation, maintenance and upgrades on the electronic devices used in the workplace. Worked with computer hardware, software, and security. Had a keen understanding of the technological and organizational needs of the company. Charged with researching and implementing ways that technology and network-based systems can increase company productivity.Network Technician 1Installed, maintained and troubleshoot Local Area Networks, Wide Area Networks and data communications equipment. Played important role in company to increase the use of the network to improve collaboration, inside and outside the organization. Designed and installed well-functioning networks, connections and cabling. Troubleshoot system failures and identified bottlenecks to ensure long term efficiency of network. Installed network hardware components and cables. Configured network software. Ensured the network operated securely.Server Installer 1Ensured networks ran smoothly and upgraded networks to maximum performance. Installed computer networks such as local area networks (LANs), wide area networks (WANs), the Internet, intranets, and other data communications systems. Installed server hardware and software infrastructure. Set up user accounts and passwords. Monitored network usage and security. Managed email, spam, and virus protection. Troubleshoot and restored systems after crashes. Reset passwords. Undertook routine preventative measures and implemented, maintained and monitored network security. Ensured systems complied with industry standards. Kept internal networks running smoothly. Supported administration of servers and server clusters. Managed system back ups. Documented network problems.Network Ops Center Specialist 1Monitored, maintained, and repaired systems. Acted with main alert team reported any downtime on the network. Identified network issues, and worked with the team to quickly respond to errors and hardware failures. Maintained computer hardware, software and related systems, such as switches, bridges and routers. In the course of maintaining these systems, I performed tasks such as operating system upgrades, patch application, firmware upgrades, hardware upgrades Monitored, maintained. voice over Internet protocol (VoIP).Technical Analyst 1Administered all IT systems and recommended efficient modifications to systems to improve efficiency and reduce cost of all operations and determine appropriate procedures for all IT technologies and assisted in equipment configurations. Designed, analyzed and implemented efficient IT systems. Gathered feedback from end users to continue improving systems. Prioritized user requirements, oversaw system upgrades. Developed analyzed functional specifications. Helped to plan and oversee projects. Provided advice and technical training.Operations Analyst 3Conducted research, investigated workflows, business procedures, and recommend changes. Ensured that company followed compliance standards and regulations. Worked to improve a company's productivity and revenue. Conduct internal audit. Identified the defects in business models and operations. Researched, investigated workflows, business procedures, and recommended changes. Coordinated with department with managers, to assess their work processes. When there were deficiencies, I suggest changes and prepare reports for executive and operations managers. Verified performance files. Improved workflow. Recommended future modifications. Developed standards.Technical Specialist 3Analyzed and designed solutions to network issues, provided technical support to other departments, as well as troubleshoot, diagnosed and solved issues with both hardware and software. I have experience working with software/hardware and a specific knowledge of computer networks, including security functions and design, network and software protocols, Understanding of Cisco input/output routers, fiber-optic/copper-based networks. Diagnosed and tested networking equipment.Tape Librarian 2Classified, catalog and maintained computer tapes for a library. Assessed reels and cartridges and recorded according to the subject, content, users, purpose, principal user, date generated, or other criteria. Assigned identification number, followed standard system. Prepared catalog of tapes classified, using logbook and computer. Stored tapes according to classification and identification number. Issued tapes and maintains charge-out records. Inspected and returned tapes and notified supervisor when tapes are worn or damaged. Removed obsolete tapes from library,following data retention requirements.Data Systems Analyst 2Interpreted data, analyzed results using statistical techniques. Developed and implemented data analyses, data collection systems and to optimize statistical efficiency and quality. Acquired data from primary or secondary data sources and maintained databases. Identified, analyzed, and interpreted trends and patterns in complex data sets. Filtered and cleaned data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems. Worked with management to prioritize business and information needs. Located and defined new processes for improvement opportunities.Computer Technical Aide 1Set up hardware and installed and configured software and drivers. Installed, maintained and repaired computers and networks. Ensured that adequate IT infrastructure was in place and used to its maximum capabilities. Well-versed in computer systems and network functions. Worked diligently and accurately and I do possess a great problem-solving ability in order to fix issues and ensure functionality. My goal is to install and maintain high quality networks and computer systems. Installed well-functioning LAN/WAN and manage components (servers, IPs etc.). Managed security options and software in computers and networks to maintain privacy and protection from attacks. Performed regular upgrades to ensure systems remain updated. Troubleshoot system failures or bugs and provided solutions to restore functionality. Arranged maintenance sessions to discover and mend inefficiencies. Kept records of repairs and fixes for future reference. Offered timely technical support and taught users how to utilize computers correctly.CA7/JCL Technician 3Scheduled, monitored and troubleshoot IT schedules and jobs in CA7/JCL mainframe and enterprise environments, provided a high degree of customer support for applications supported mainly by DWD, DCF and DHS. Experience with Commands required to Add/Change/Delete JCLSet Requirements, Triggers, Dependencies, Look Backs, Calendars etc. Set up and Edit Prose IBM Mainframe JCL Skills:- Abend (Incident) Investigation/Resolution- JCL Knowledge modifications, Add/Change/DeleteComputer Operator 3Performed defined tasks per documented instructions/processes. Monitored and manipulated daily system jobs. Started operations by entering commands. Maintained operations by monitoring error and stoppage messages, observed peripheral equipment, and made adjustments in the process. Recommendations & ConclusionsMarket Lane NYC New York,NY 10007 Nov 2019 until COVIDManager David Hopper 917-657-6141WTC/Westfield Mall185 Greenwich St.PHONE NUMBER AVAILABLEKitchenPorterTHE ASSEMBLAGE NOMAD,New York, NY 10010 Nov 2018 to Oct 2019Manager Steve Almond114 East 25th StreetPHONE NUMBER AVAILABLEDishwasherEss-a-Bagel,New York, NY 10009 Aug 2017 to Oct 2018324 1st Avenue,Owner / Michael WenzelbergPHONE NUMBER AVAILABLEPorterTrump Restaurants LLC,New York NY 10022 Nov 2013 to July 2017725 Fifth Av.General Manager /Edward ListPHONE NUMBER AVAILABLEPorterDepartment of Sanitation,Bronx NY 10460 Jan 2013 to Oct 2013Contract Position1661 West Farms Rd.Managers Earl Woodbury 718.328.9877Ignacito LagoPeter ProsciaJeffery GuerreroSanitation Clerk**PROFESSIONAL REFERENCES - 38 years of professional experience in Information Technology.**Wolters Kluwer Corporate Legal Services,New York,NY 10011 Jan 2008 Dec 2012Contract Position111 Eighth AvenueManager Aquilino Scango - 212.894.8990Network Systems SpecialistAFBA - The 5 Star Association,Alexandria, VA 22310 Jan 2003 Dec 2007909 N. Washington StManager : William Alt - 800.776.2322 x2416Network Systems SpecialistFIRST DATA MERCHANT CORPORATION, Baltimore MD 21224 Jan 1998 - Dec 200211311 McCormick Rd 3rd floorSupervisor:Roland Carrington 410.229.7150Software Test EngineerSTUDIO MUSEUM of HARLEM,New York,NY 10027 Jan 1997 - Dec 1997144 West 125th StSheila McDanieSupervisor:Thelma Golden- Director and Chief Curator of The Studio 212.864.4500Information Systems ManagerAlabanza Corporation,Baltimore,MD 21224 Jan 1996 - Dec 199610 East Baltimore StManager Johnson Singleton of Server Operations 410.779.1400Network Technician / Server InstallationSprint PCS, Silver Springs,MD 20910 Jan 1995 - Dec 1995Rockledge Dr.Manager Eugene Brown of Network Operations 717.795.2940Network Ops Center SpecialistDepartment Of Human Resources,Baltimore,MD 21202 Jan 1994 - Dec 1994311 West Saratoga StManager Melvin Dorsey of Computer Installation 410.767.7136Technical AnalystWorkers Compensation Commission,Baltimore,MD 21202 Jan 1993 - Dec 19937 North Liberty StManager - John Grap of Computer Operations 1.800.492.0479Operations AnalystUSF&G, Baltimore,MD 21041 Jan 1992 -Dec 199226 South Calvert StManager Robert Stack Of Mt . Washington Data Center (410) 547-3194Tape LibrarianMCI Telecommunications,Arlington,VA 22201 Jan 1989 - Dec 19911200 South Hayes StSr. Manager Albert George of Systems Programming 703.415.6000Technical SpecialistAT&T, Ashburn,VA 22204 Jan 1988 - Dec 198821561 Beaumeade CircleManager Johnathan Kemp Of Ashburn Data Center 703.729.7760Tape LibrarianDeparmentant Of Justice,Washington DC 20530 Jan 1987 - Dec 1987950 Pennsylvania Av.Manager John Freeman Of Data Analysis 202.514.2000Data Systems AnalystUniversity of the District of Columbia,Washington DC 20004 Jan 1986 Dec 1986901 F St NWManager George Friedman of CISS Department 202.274.5800Computer Technical AideCrestar Financial Corporation,Alexandria,VA 22310 Jan 1983 - Dec 1985515 King StManager Juila Stone Of Production Control 804.782.5689JCL TechnicianDepartment Of Justice,Rockville,MD 20854 Jan 1980 - Dec 19821151 D Seven Locks RD PHONE NUMBER AVAILABLEManager Melvin Wiggans Of Justice Data Management ServiceComputer OperatorThe CIA triad (confidentiality, integrity and availability) are the core principles I will implement within the information security department or any department.ADDITIONAL REFERENCES UPON REQUEST |
