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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Delaware, OH Street Address
SummaryEfficient and personable Senior Escrow Officer with a combined 27 years of Escrow and Mortgage Lending experience making complex real estate transactions seamless for agents, buyers, sellers, and colleagues. Customer-focused and disciplined detail person with exceptional proficiency at coordinating multiple transactions simultaneously and accurately. Team player with history of smooth closings and repeat customers.SkillsAbility to multitask, stay organized, prioritize, and meet deadlines in a fast paced and high pressure environmentResWare, SoftPro, Qualia, RamQuest, and Title Express Software ExperienceRelationship Building and ManagementProactive and Self-MotivatedAbility to Process a file from beginning to end including escrow and disbursementExcellent Customer Service Skills with a 5 star review on Yelp and on Google from prior customersExperience working remotely or in an office either independently or on a teamStrong Work EthicWillingness to LearnSupervision & LeadershipExperienceLandsel Title Agency Delaware, OHSenior Escrow Officer06/2020 - 06/2022Promoted a first-time-right and on-time mentality to eliminate errors and rework, resulting in satisfied customers without surprises resulting in a smooth and efficient process .Reviewed lender closing instructions carefully and prepared the Closing Disclosure or Alta Settlement Statement to send to the lender to match the bottom line amount needed.Sent final numbers to all parties to confirm closing times and location and what was needed at closing.Closed purchase transactions in multi-state, high-volume environment and satisfied customer expectations by meeting timelines and communicating proactively.Oversaw and supervised the workflow of our 3 person team at the Delaware location where we promoted a positive and friendly team environment which challenged and learned from each other in a positive and productive way.Trained any new Escrow Officer's or Processor's that were hired for the Delaware location.Worked with customers, realty professionals and lender representatives to complete a smooth and efficient process.Prepared closing documents with care to eliminate errors or delays in processes and closing and balanced the file out for the funding department.Stewart Title Westerville, OHTransaction Manager10/2019 - 05/2020Primary contact for mortgage lenders, buyers, and buyer's agents.Prepared a Closing Disclosure or an Alta Settlement Statement after careful review of lender closing instructions. Sent to lender to match for closing and balanced file out in order to fully fund the file once funding authorization was obtained if needed.Worked both on purchase and refinance transactions with Builders, Buyers, Sellers, Real Estate Agents and Investors maintaining regular communications to discuss and resolve any issues.Prepared closing documents including the deed for the attorney to review and approve, with care to eliminate errors or delays in processes.Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.World Class Title Westerville, OHEscrow Officer04/2017 - 10/2019Prepared a Closing Disclosure or a HUD Settlement Statement after careful review of the lender's closing instructions to balance with the lender and distributed final number to all parties.Trained new Escrow Officers hired in.Cultivated and strengthened productive relationships with Real Estate Agent's, Buyer(s), Seller(s), and lenders.Maintained regular communications with clients to discuss and resolve issues.Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.TransCounty Title Agency Gahanna, OHEscrow Officer08/2016 - 02/2017Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactionsMastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.Reviewed and interpreted buyer, seller and lender instructions to assess escrow requirements and prepare a Closing Disclosure or Alta Settlement Statement for the lender and finalize for closing.Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.Northwest Select Title Worthington, OHEscrow Officer05/2012 - 08/2016Promoted from an Escrow Processor to an Escrow Officer with an assigned set of clients.Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions and repeat business.Reviewed title commitment and identified and resolved title defects and satisfied existing liens and encumbrances against property or principals.Reviewed and interpreted buyer, seller and lender instructions to assess escrow requirements and prepared a Closing Disclosure or Alta Settlement Statement to send to the lender for review and approval.Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.Closed purchase, refinance, short sale and foreclosure transactions in a high-volume environment and satisfied customer expectations by meeting timelines and communicating proactivelyAttended industry-related functions and earned word-of-mouth recommendations.Education and TrainingGahanna Lincoln High School Gahanna, OhioHigh School Diploma06/1992Columbus State Community College Columbus, OHSome College (No Degree) in PsychologyUniversity of Phoenix Tempe, AZSome College (No Degree) in Forensic Psychology |
