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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEWORK HISTORYAlorica : Travel CSR Tulsa, OK I have been there since June Street Address I am a supervisorDriveline Retail Merchandising January 2019 - June 2019 I did resets, scanning out of stock products andremodel of Dollar General StoresJackson Hewitt Tax Service - Income Tax Preparer Fort Worth, TX 01/2015 - 04/2015 I worked withClientsface to face filling their Income taxSam's Club - Member Service Representative Odessa, TX 08/2011 - 05/2013 Singed people up withmembership, tax exempt forms, credit applications, returns and refunds. I also took payments on creditcardbaccounts.AT&T Inc. - Customer Service Representative Midland, TX 09/2002 - 05/2011 I took phone calls forabout 11/2 years helping customers with payments, setting payment agreements, explaining their bill. I also worked inthe back office when AT&T formed the combined billing, in this department we did research and call customerswith the resolution for their accounts.McCloud USA - Customer Service Representative Mattoon, IL 05/1999 - 06/2002 Worked with customer ontheir Landline phone, setting up new service, repairs, also working with their billH&R Block Inc - Income Tax Preparer Terre Haute, IN 01/1999 - 04/1999 Prepared Income Tax for Indianaand IllinoisPROFESSIONAL SUMMARY I enjoy helping others achieve their hightest abilities of works with pride, havevery high INTEGRITY as a worker and my personal life also.ARTS AND CRAFTS, BACKING AND COOKING I like things and painting, when the family gets together Ienjoy baking all their favorite foods.SKILLS Accomplished in maintaining attendance/time cards, manage office ledgers, transmission of data bycomputer, fax and scanner. Have worked with many computer programs main frame and also such as excel,word, quick book, star and excreta. Excel in processing of account receivable and payable, preparation anddelivery of daily bank deposit, various office forms, and verification of bank statements. Familiar with comparinginvoices against records. Excellent customer service skills, turn complainers into repeat customers by payingattention of their needs. Answering questions and staying calm. Phone voice even, calm, happy, helpful andconcerned. Accuracy in taking payments by check, credit or debit card in person or on the phone. Alsoexcellent at researching payment issues and problems with customer account. Natural ability to motivateco-workers to peak performance, able to inspect work with expectations of quality, initiate standard policies andprocedures, knowledge of safety and health. Regulation and inspection of materials and product, self-motivatedhard worker with attention to detail and ability to work well with others or alone without supervision,dependable, creative and eager to learn. Customer Service Personal Qualifications, financial, forms, frame,inspection, inspect, materials, Excel, office, word, Natural, peak, policies, quality, quick book, researching,safety, scanner, self-motivated, supervision, phone, transmission.EDUCATIONAvalon Vocational School Odessa TX 1991, Accounting Graduated in Top 2nd in my class |
