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Title HealthCare CSR, PhT, Caregiver
Target Location US-KY-Louisville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Certified Occupational Therapy Assistant; Pharmacy Tech, Customer Service Specialist Louisville, KY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEExperience working in Hospital, Orthopedic, Skilled Nursing, Outpatient and Home Health settings as an Occupational Therapy Assistant and experience working in a full service hollistic pharmacy specializing in health and wellness medications as well as therapeutic pharamacutical rehabilitative medications. Experience in providing excellence in customer service and patient care. Experience is managing rehab department and clinical developments. Authorized to work in the US for any employerWork ExperienceProvider AdvocateUnitedHealth Group - Louisville, KYOctober 2020 to PresentProvider Advocate Specialist working from home for the launch of a new medicaid contract in Kentucky PRN workSignature Health Care, Rehab Care GroupDecember 2015 to PresentI have spent the last 5 years working as an as needed/PRN Occupational Therapy Assistant and Pharmacy Technician all over the state of Kentucky. I have filled temp roles as Rehab Director, Weekend Rehab Scheduler, maternity leave, contract jobs as well as working weekends for 2 years in sub acute care at a hospital in Louisville.Certified Pharmacy Technician (CPhT)Alluvalife Pharmacy - Louisville, KYNovember 2018 to November 2019Director of RehabilitationEncore Rehabilitation Services - Louisville, KYMarch 2019 to August 2019 Manage staff of 6 therapists Attend all facility meetings Manage projections and schedule treatments Attend care plan meetings and set up discharge plans for residents Carry a caseload of 4 hours a day and cover any missed treatments Full-Time employment dutiesDiversicare Therapies, Seneca Place - Louisville, KY June 2014 to October 2015Manage a caseload of 7-10 residents five days a week Experience with Casamba and SMART documentation systems Responsible for all daily documentation and communication with nursing that pertains to the residents Completes weekly progress notes Experience with orthopedic patients Completes monthly screens to assist therapy department with increasing caseload Attend care plan meetings on progress of residents with family and nursing staff Completes wheelchair assessments, ADL assessments, and splinting assessments, self-feeding assessments, safety assessments, cognitive assessments, balance assessments Complete home evaluations and determine levels of care each patient will require upon discharge Attend rehab meetings and comment on the progress of residents COTA (travel)National Staffing SolutionsMarch 2014 to June 2014Contract COTA: Working 40 hours a week x 13 weeks Manage a caseload of 7-10 residents five days a week Experience with Rehab Optima documentation systems Responsible for all daily documentation and communication with nursing that pertains to the residents Completes monthly screens to assist therapy department with increasing caseload Attend care plan meetings on progress of residents with family and nursing staff Completes wheelchair assessments, ADL assessments, and splinting assessments, self-feeding assessments, safety assessments, cognitive assessments Complete home evaluations Attend rehab meetings and comment on the progress of residents Part-Time COTAAegis TherapiesJanuary 2013 to January 2014Duties: Manage a caseload of 7-10 residents five days a week Experience with SMART and CASAMBA documentation systems Responsible for all daily documentation and communication with nursing that pertains to the residents Completes monthly screens to assist therapy department with increasing caseload Attend care plan meetings on progress of residents with family and nursing staff Completes wheelchair assessments, ADL assessments, and splinting assessments, self-feeding assessments, safety assessments, cognitive assessments Complete home evaluations Attend rehab meetings and comment on the progress of residents Part-Time COTAReliant RehabAugust 2013 to November 2013Duties: Manage a caseload of 7-10 residents five days a week Responsible for all documentation and communication with nursing that pertains to the residents Completes monthly screens to assist therapy dept with increasing caseload Attend care plan meetings on progress of residents with family and nursing staff Completes wheelchair, ADL assessments, and splinting assessments EducationAssociate Degree of Applied Science in Occupational Therapy Assistant Brown- Mackie College - Louisville, KYSeptember 2009 to February 2012Associate in Pharmacy Technician and Medical Billing Specialist National College - Louisville, KYAugust 2005 to September 2008Skills Coding (1 year) healthcare (10+ years) healthcare industry. (8 years) leadership skills (2 years) Therapy (8 years) Certified Pharmacy Technician (1 year) Excel Medical Billing Microsoft Word Customer Service Typing Pharmacy Technician Experience CPT Coding EMR Systems Hospital Experience ICD-10 ICD-9 Medical Coding Medical Records Medical Terminology Anatomy Knowledge Medical Scheduling Medical Office Experience Medical Office Experience Anatomy Knowledge Medical Scheduling Patient Care Triage Supervising Experience Insurance Verification Physiology Knowledge Transcription ICD Coding Phone Etiquette Vital Signs Office experience Microsoft Excel Microsoft Outlook Computer literacyCertifications and LicensesCertified Occupational Therapy AssistantAugust 2012 to October 2019Certified Pharmacy Technician (CPhT)November 2019 to November 2021Microsoft Office SpecialistPresentOccupational Therapist AssistantNBCOT licenseBasic Life SupportPTCB CertificationAssessmentsMedical Terminology  ProficientMay 2019Understanding and using medical terminology.Full results: ProficientElectronic Medical Records: Best Practices  Proficient February 2020Knowledge of EHR data, associated privacy regulations, and best practices for EHR use. Full results: ProficientLogic & Verbal Reasoning  FamiliarDecember 2019Understanding the meaning of text, and identifying the relationships among words or concepts. Full results: FamiliarWorking with MS Word Documents (Intermediate)  Completed August 2019Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: CompletedCall Center Customer Service  ProficientAugust 2020Applying customer service skills in a call center setting. Full results: ProficientProject Timeline Management  Highly ProficientJuly 2020Prioritizing and allocating time to effectively achieve project deliverables. Full results: Highly ProficientVerbal Communication  Highly ProficientSeptember 2020Speaking clearly, correctly, and concisely.Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSkills Summary:Hard worker and a dedicated individual who has a great deal of ambition and drive. Strong leadership skills and adaptable and reliable as well as positive and productive. Experience in the Occupational Therapy, Pharmacy and Medical Coding fields of the healthcare industry. Enjoys working on a team to obtain a common goal, while also working efficiently on an individual level.

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