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Home PHONE NUMBER AVAILABLE/ Cell PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEOVERVIEWA highly motivated Credit, A/R, A/P, and Collections professional with a verifiable record of accomplishment spanning four years. Highly creative, recognized as a results-oriented and solution-focused individual. Areas of strength include:Accounts PayableProblem CollectionsOrganizational SkillsComputer LiteracyWork as Team PlayerProblem analysis and problem solvingDecision makingAccounts ReceivableCommunication SkillsTime Management SkillsResearch AbilitiesPlanning and organizingNegotiation skillsConfidentialityEDUCATIONBaker High SchoolDiplomaSouthern University19821982-1984COMPUTER SKILLSMicrosoft OfficePeachtree Accounting, QuickBooks ProIssueTrak, InfoLease, and OracleProcomm (Communication system used to license computer software)Diamond DJenzabarPROFESSIONAL EXPERIENCERegistrarUnitech Training AcademySupervise, audit and evaluate the records and registration staffOrganize and administer the records, registration and graduation functionsEvaluate transcript process in order to provide maximum service to students while ensuring efficient and effective workflowParticipate and serve as part of the Student Services Team.Supervise the coordination, evaluation and certification of all graduation applications, while overseeing the complete graduation process to include all elements of the rehearsal and ceremonyResponsible for collecting, recording, maintaining and reporting of student records e.g., grades, registration data, transcripts, and other associated auditsRecruiting SpecialistKelly Educational StaffingInterviewed candidates and clarified job specificationsManaged all communications with candidatesBriefed and debriefed candidates before and after interviewsManaged applicants on tracking systemManager/Bookkeeper/Owner G&D Bernard (Bernards Pralines/Bernards Kitchen)Performed all bookkeeping duties: A/P, A/R, General ledger transaction, etc.Process payroll (QuickBooks)Managed all employees (25 plus)2019-PresentBaton Rouge, LA2019-2019Baton Rouge, LA2007-PresentBaton Rouge, LAClosing Advisor2007-2008Quadel Housing Service, Inc. - Road Home Program Baton Rouge, LAAdvising families through the full lifecycle of The Road Home ProgramAssisting clients in completing application for assistanceConducting face-to-face meetings to explain the programAnswer questions describing program options, and offer technical assistance to the family in choosing best program optionPerform preliminary and final calculations of all optionsProvide families with a clear and concise presentation of the optionsAttend closings and provide post-closing advisory servicesHelp families access services and workshopsCollector/Account Service Agent/Revenue Acct. ReceivableCustomer Business Representative2000-2007Activant Solutions, Inc., formerly CCI-Triad Austin, TexasManaged the VIP accounts in resolving delinquencyResearched issues and helped to solve customers billing problemsAnswering, routing, and recording Inbound Finance Customer Services phone calls. Solved customer issues and worked all Service Requests.Performed database maintenanceAccounts Receivable duties such as: Posting, maintaining and balancing Lockbox paymentsReceived and deposited all incoming checksWorked all Cash Application issues from IssueTrak, InfoLease, and OracleProcessing, coordination, and management of all sales contracts throughout the organizationOrder Management: contractual documents review, obtaining credit approvals, ensuring customer pricing levels are within approved margin guidelines, obtaining customer confirmation via phone conversations, execution/processing of contracts, scheduling shipment delivery, installation, training, billing monthly support, product licensing, and final invoice review.Licensed customers software: Used Procomm (Communication system)IPA Examiner 1999- 2000Texas Medical Association Austin, TexasEvaluate incoming claims; make sure that each claim is within set guidelines of policyAccurately process a minimum of 300+ claims per dayAccount for each claim in batch to be filedComply with requests to execute special claims and run daily reportsOperate a variety of office equipment and the RIMS computer systemPerform other related duties as directed or requiredCollections Representative 1997-1999Empire Funding Corporation Austin, TexasCollecting /Servicing of delinquent secured and unsecured loans as well as insufficient fundsDebt management counselingDevelop and follow through of re-payment plansOrganization of customer service request and referralsREFERENCESAvailable on request |
