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EMAIL AVAILABLE PHONE NUMBER AVAILABLEProfessional ExperienceHAWTHORNE ANIMAL HOSPITAL, 24/7 emergency and routine visit hospitalGLEN CARBON, IL 2021 - PRESENTHUMAN RESOURCES DIRECTOR . Recruit Veterinarians, Veterinary Technicians, Veterinary Assistants, Call Center Receptionists and Animal Care Team Members in a rapidly expanding business for multi-locations . Facilitate talent planning, development, calibration, and succession planning solutions . Build trust and partner with employees, manager, and business leaders across the organization by understanding business needs and issues involving people and processes . Support, coordinate and facilitate recruiting efforts and new hire onboarding process including creating and maintaining current job descriptions . Develop and roll out company-wide HR initiatives on policies and programs . Provides HR policy guidance and interpretation . Manages and resolves employee relations through conducting effective, thorough, and objective investigations . Maintains in-depth knowledge of legal requirements to ensure compliance with federal, state, and local regulatory requirements including but not limited to FMLA, ADA, and other state's requirements . Coach and develop senior business leaders in the areas of professional development, coaching of their team members in addition to other employee issues. . Support team effectiveness by facilitating and/or designing team workshops, training, meetings, etc. . Coordinate annual performance review process, talent review, and complete market compensation analysis . Responsible for timely performance feedback, skill and management development of all Hospital personnel. . Assists in maintenance of labor goals . Assists with schedules for administrative staff and technician schedulesLIFE SUCCESS CONSULTANTS, BLOOMINGTON, IL 2008 - 2021CONSULTANT/COACH . Work with individuals and corporations using one-on-one coaching sessions . Lead corporate training programs, workshops, public seminars and keynote speeches . Ensure that all employment practices are consistently interpreted by all management staff in accordance with federal and state law and human resource policies . Serve as the affirmative action officer, ensuring that recruitment, selection, placement and training opportunities support our goal of achieving and maintaining a diverse workforce . Design assessment tools to analyze performance against goals in collaboration with senior management . Provide an efficient system of obtaining and pre-screening all applicants for employment, and in processing of all employee-related paperwork . Enhance the workplace environment to foster self-reliant, insightful, and committed and engaged employees . Develop and monitor performance management system. Consult with supervisory and management staff regarding performance issues and disciplinary action . Oversee the analysis of termination recommendations and prepare a summary of documentation for the Senior Management Team . Review human resource policies with General Counsel for revision annually or as often as needed based on legal or regulatory conditions impacting human resource policies . Work collaboratively with other staff to ensure that all new employees are oriented to the organization and its policies . Assist supervisors in administration of human resource policies . Work closely with Senior Management Team regarding pay scales, including market analysis of positions, internal equity analysis, and determination of hiring salary in consultation with hiring supervisors . Establish and maintain salary ranges which are market competitive and internally equitable to enhance recruitment and retention of employees . Supervise administration of benefits by Finance Administrator . Work closely with Finance Administrator to negotiate group major medical, life, STD, dental, vision and EAP contracts . Monitor employee satisfaction with benefits . Work in area of Health Equity & Culture to establish goals, strategies and policies for performance-based evaluation system, linked to clear, equitable performance indicators and annual goals . Ensure that all claims for workers' compensation, unemployment insurance and severance pay are handled in compliance with laws, regulations and human resource policies . Prepare background position paper for all challenges to Unemployment and EEOC claims and/or conciliation agreements for General Counsel approval . Consult with General Counsel regarding potential liability, or in the event of action taken by a current or former employee or applicant . Participate as member of the senior management team. Prepare annual human resources strategic plan and budgetSTREATOR DEPENDABLE, STREATOR, IL 2007 - 2008DIRECTOR OF HUMAN RESOURCES . Served as a key member of the Corporate Executive Team; reported directly to the President and CEO and was hired to develop a formal HR department infrastructure across numerous manufacturing locations . Developed and enforced HR policies and programs covering major areas e.g. organizational planning and development, employment, indoctrination, training, staff relations, compensation, benefits, safety/health and employee services . Originated various HR practices and objectives that allowed for delivery of a balanced program across all divisionsHOUSING AUTHORITY FOR THE CITY OF BLOOMINGTONBLOOMINGTON, IL 2006 - 2007HUMAN RESOURCES DIRECTOR . Established performance standards, progressive discipline, as well as recruitment guidelines for hourly and salaried hires . Implemented a flexible benefits program and set up a computerized recordkeeping system . Tenaciously negotiated a union contract that fell 10% below authorized amountsHEARTLAND COMMUNITY COLLEGE, NORMAL, IL 2002 - 2006ADJUNCT BUSINESS INSTRUCTOR . Leveraged diverse teaching techniques to manage the classroom environment with ease . Led courses as required in the business program, taught students how to locate and utilize research materials . Aligned instruction with course requirements, goals and student learning outcomes . Engaged in campus activities designed to encourage student success and maintenance . Delivered quality instruction and held office hours; accrued high review results from both students and direct supervisor . Communicated honestly, clearly and openly with all stakeholders . Attended faculty seminars and campus in-service trainings . Called on a designated learning management system for use in academic recordkeeping . Provided gradation for the performance of every student in a timely manner, frequently required by the College . Made suggestions to the Program Coordinator regarding curriculum revisions . Prepared information sheets that included stated objectives for each course . Partook in other relevant tasks and attended part-time faculty meetings within the business and social sciences divisionWESTMINSTER VILLAGE, BLOOMINGTON, IL 2000 - 2006HUMAN RESOURCES DIRECTOR . Launched an internal recruitment feature that reduced recruiting expenses by approximately $50K . Attained a 100% win rate in unemployment claims . Conceived, developed and implemented series of HR programs, services and leadership initiatives . Included comprehensive supervisory training; worked closely with managers and department heads to develop effective employee relation and retention programs . Yielded improved morale, new professional growth opportunities and a 50% turnover decrease . Evaluated and revised benefits package; artfully negotiated contracts to cut costs by $20K . Initiated a Safety Committee program that slashed Worker's Compensation costs by $15K and cut the number of reportable injuries by almost 50% using education and accountability measures . Designed a sound new hire process; attracted top-level candidates and founded best practices for each division Education & Credentials Ph.D., Organization & Management-Leadership, Capella University Master of Business Administration, Regis University Bachelor of Business Administration, Marycrest College Associate of Arts, Illinois Valley Community College Associate of Applied Science, Illinois Valley Community College Part Time and Volunteer RE/MAX Alliance, Broker, 2019 - Present PetSmart, Bloomington, Champaign, Peoria, East Peoria, IL - Head Pet Trainer, 2015 - 2020 AKC Evaluator Alliance of Therapy Dogs, Certified Team, Tester/Observer Pet Partners, Registered Team, Tester/Evaluator |