| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE, EMAIL AVAILABLEObjectiveTo use my skills and expertise to the benefits of the company and the patients.Skills & AbilitiesMANAGEMENTFrequently review errors that associates make and retrain as needed to ensure associates are familiar with most accurate way to register patients, verify insurance, etc. Will remind if issue is a recurring problem to discuss what associate needs to succeed.COMMUNICATIONSkilled in presenting and formatting update read and sign to easily explain updates to associates on process changes.Communicate any issues an associate is having to leadership, as well as work with associate to resolve process errors so registrar is capable of performing all required tasks.LEADERSHIPAm the go-to person for most Patient Access processes by registrars and other departments, if unable to solve issue will reach out to the correct person and communicate to all parties involved.ExperiencePATIENT ACCESS OUTPATIENT TEAM LEAD BAPTIST HEALTH FLOYD AUGUST 2021 CURRENTWatch patient flow and manage coverage as neededProvide guidance and assistance to team members as neededTrain new team member after they complete classroom trainingTrack errors and counsel team members to help them improveTrack collections and counsel and/or celebrate achievements with team membersTend to work queues in Epic system daily to keep at zero or as low as possibleCorrect insurance errors, verify insurance, obtain and attach ordersPlan weekly assignment rotation for the patient access team, adjusting as needed in the instance of any call outs, late employees, or any other compromisesEnsure lunches run smoothly, that everyone on the team gets a lunch, and the patient flow is still adequately servedPATIENT ACCESS CREDENTIALED TRAININER BAPTIST HEALTH FLOYD APRIL 2017 AUGUST 2021Train new hires on process and procedures for accurate and efficient EPIC registration of patients, as well as train on EPIC work queues, supply access to third party websites.Update and touch base with all team members on process changes and updatesKeep work queues clearAddress any training issues with associates, re-training as necessaryConsult with patient access team regularly to discuss any issues or updates that need addresses.OD COORDINATOR VISIONWORKS FEBRUARY 2013 APRIL 2017Prepare pre-test station for the day, pre-test patients accurately and efficientlyRegister patients and verify/update insurance, including calling insurance companies for benefits if needed.Train new hires for pre-test and contact sales/educationKeep contact supply up to date and order stock and/or trails as needed, as well as supply for patient orders.Discuss any improvement needs or issues with OD and store leadershipWAREHOUSE ASSOCIATE AMAZON OCTOBER 2012 DESEMBER 2012Receive and/or prep new product quickly and efficiently according to company standardsStow new product quickly and efficiently to be selected at a later time when purchased.Select new product quickly, efficiently and accurately to send to customers when ordered from website.EducationENGLISH MAJOR INDIANA UNIVERSITY SOUTHEAST 2005 - 2007Deans list first semesterMinor: Philosophy |
