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Title Front Desk Customer Service
Target Location US-FL-Orlando
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Address:Street Address
Phone:PHONE NUMBER AVAILABLEE-mail:EMAIL AVAILABLENationality:BrazilDate of Birth:December 26th, 1986.Gender:FemalePROFESSIONAL GOALS:Social Skills andCompetences:Thinking ahead & Business Owner MindAbility to work under pressureAdaptive and creativeExcellent TeamworkGood communication skillsManagement & Self-MotivationConflict Resulution & Pro-activeACADEMIC RESUME:Elementary School:Colegio Santo Americo  1994 to 1997;Colegio Visconde de Porto Seguro  1998 to 2004.Graduation:INSPER  Digital Marketing  2019SEBRAE  Digital Marketing  2017FMU  Law  2009 to 2015UNIP  Odontology  2005 to 2007Exchange Program:USA in 2010  12 months  english improveLANGUAGES SPOKEN:Portuguese:native languageEnglish:fluentSpanish:advancedItalian:BasicGerman:BasicPROFESSIONAL EXPERIENCES:COVID TESTING LLCJan 2022  currentlyFast and Accurate COVID 19 TestingPosition: ManagerMain Activities:Cordinating testing activities for cases and contacts of COVID-19;Cordinator of COVID-10 testing efforts withing a region, providing oversight and response to COVID-19 testing requests and esuring testing results are relayed back to investigators, contact tracers, ordering providers and patients;Advises on technical aspects of testing, troubleshoots challengers, and identifies solutions;Tracks progress of testing requests abd tests conducted withing the region and identifies issues/barriers to testing;Coducts quality assurance of testing data and ensure accuracy of testing data;Estabished polices, based on a solid foundation of knowledge and experience;Identify Challange situations with the staff and find solutions;Coordinate teh activities of saff to ensure all aspects of the program are addressed in a timly abd complete way;Reviews data to quantify productivity, timeliness, and compliance of with testing guidelines;Ensure data produced by work unit is accurate and reoported to the leadership upon request;Ensure all procudures are followed by staff;Find out difficulties in decreasing patient numbers and working in marketing and social media to incree volume.Participation in intenational Conventions;Sales program, finding potential partners.MG SOCIAL MEDIAApr 2017  currentlyCompany focused on digital marketing and media networksPosition: OwnerMain Actvities:Develop media strategy (on and off) and define indicators to levarage the company;Production of personalized content for social media, websites and e-commerces;Analysis of engagement and development using access measurement tools: Google Analytics, Google Adwords, Facebook Adwords;Paid Media;Data Driven Media;Mobile Marketing;Influence Marketing;Management of social Network;DOUBLETREE BY HILTONJan / 2021  Dec/2021Biggest Doubletree Hilton in the WorldPosition: Front Desk AgentMain activities:Check-in and Check-outCostumer ServicePaymentsPositive workRelationship with the guestsBookkeeping activities1st one in SalesGIOHNov / 2015 - Apr / 2017Company of actors Bruno Gagliasso and Giovanna Ewbank, to publicize the actors' businesses, and to introduce Giovanna Ewbank on social networksPosition: Media and Press AdvisorMain activities:Responsible for taking care of the social media of actress Giovanna Ewbank and actor Bruno Gagliasso;Posts and content production for social networks;Search for partnerships to increase sales;Production of content and materials for the electronic magazine GIOH;Creation and idealization of the GIOH channel on YouTube;Video production;Analysis and measurement of the effectiveness of the dissemination actions;MAISON LUIZZA HAIROct/2017 - Oct/2018Hair Salon located in the best neighborhood of So Paulo with investment of 500 thousand reais and about 20 employeesPosition: OwnerMain activities:Financial plan and controlGroup management: giving them the best orientation to reach the quality of providing service; leadership; trainings;Management of all operational and administrative tasks as goals, growth, margin, cost, participation, loss management, customer loyalty and customer service;Ensure the compliance with the required tax rules and obligations; Spreadsheets for general control;Cash and commissions closings;Payments;Agenda organization and control; Agility in solving everyday problemsSYNGENTA CROP PROTECTIONOct / 2012 to Oct / 2014Swiss producer of seeds and agrochemicals with revenues of $12.65 billion and with more than 28 thousand employeesPosition: Trainee / LawyerMain Activities:Draft contractsInvolvement in Extraordinary MeetingsDefenses, and procedural documents, mainly related to Environmental and Administrative Law (ANVISA, INMETRO, IBAMA)Participation in meetingsGeneral PetitionsLetters to clients and to companiesDiligence to consulatesAnalysis of international contractsBRF SA (Brazil Foods)Sep / 2011 to Aug / 2012One of the largest food companies in the world, with more than 30 brands in its portfolio, including Sadia, Perdigo and Qualy with net sales of $15,189 million with more than 100 thousand employeesPosition: InternMain activities:Draft ContractsInvolvement in Extraordinary MeetingsParticipation in the Sadia merger / acquisition program.Minutes of National and International AssembliesOrganization of the company's board of directors worldwideDefenses and procedural documents, mainly related to Consumer Law and the National Institute of Weights and Measures (IPEM)Reports of civil litigation processesMeetingsPetitionsDiligence to consulatesAnalysis of international contractsDraft international contractsJurisprudence research.THIOLLIER PANELLA ADVOGADOSFeb / 2011 to Jul / 2011Legal Advisory Boutique, with more than 30 years of experiencePosition: InternMain activities:Defenses and petitions.Diligence in loco: Joo Mendes Central Forum, Regional Forums of So Paulo and interior.Elaboration of e-mails and letters to clients.Participation in meetings with clients.Vinhas e Redenschi Advogados - (Jun / 2009 to Dec / 2009) - Law Firm with strong performance in Rio de Janeiro and So PauloDaily elaboration of reports on the distribution and progress of each process. Preparation of petitions.Defenses, and procedural documents, mainly related to tax law.Diligence in loco: Federal Court, Court of Justice, Central Forum Joo Mendes, Federal Regional Court, Tax Enforcement, among others.Elaboration of e-mails and letters to clients. Jurisprudence research.

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