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Click here or scroll down to respond to this candidateCandidate's Name
Independent, Productive, results driven, relationship building, with strong opinionDubuque, IA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE ability to not only build but to maintain healthy relationships&#Street Address ; with co- workers yjopdr and peers Took initive ane game up witjh a solutin gWilling to relocate: AnywhereWork ExperienceAssistant ManagerDollar Tree - Dubuque, IAOctober 2021 to December 2021 First-Line Supervisors of Retail Sales Workers Enforce safety, health, and security rules. Use prior data to help manage what goods to put up and how much helping to maintain low waste counts Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. Establish and implement policies, goals, objectives, and procedures for the department. Review inventory and sales records to providing daily quota reports for management and budget departments. Managed a inventory schedule so that a supply and future inventory orders are underway and received before reaching below half way point Keep records of purchases, sales, and requisitions. Assign employees to specific duties. Instruct staff on how to handle complicated sales. Identifying merchandise to ensure that it is correctly priced and displayed and functions as advertised. Monitor sales activities confirming and assuring customers receive satisfactory service and quality goods. Direct and supervise employees engaged productivity, reconciling cash receipts, or performing customer service. Provide customer service friendly greeting and assisting, report and respond to inquiries and complaints. Push drive sales to increase higher sales quota than the previous managers and team. Achieved 5% sale increase in my first yearFood Service ManagersPopeyes - Dubuque, IAMarch 2019 to June 2020Assess staffing needs and recruit staff using newspaper advertisements or attendance at job fairs. Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.Order and purchase equipment and supplies.Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities. Review work procedures and operational problems to determine ways to improve service, performance, or safety.Arrange for equipment maintenance and repairs, and coordinate various services, such as waste removal and pest control.Greet guests, escort them to their seats and present them with menus and wine lists. Test cooked food by tasting and smelling it to ensure palatability and flavor conformity. Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation. Establish standards for personnel performance and customer service. Perform food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.Count money and make bank deposits.Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented acceptably.Keep records required by government agencies regarding sanitation or food subsidies. Maintain food and equipment inventories, and keep inventory records. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.Customer Service RepresentativesA&W Companies - Minneapolis, MNDecember 2018 to March 2019Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.Keep records of customer interactions or transactions, record details of inquiries, complaints, or comments, and actions are taken.Utilize de-escalation tips and tools to manage hostile customers Correspond with customers by via telephone or in-person, provide information about new products and services, take or enter orders, cancel accounts, or obtain details of complaints. Data Entry Keyer'sRobert Half Staffing - Davenport, IAOctober 2017 to March 2019Identify and correct data errors, enter sensitive data into digital documents Store completed documents in appropriate digital locations. Select materials and tools needed to complete work assignments. Compile, sort, and verify data accuracy and safety before submitting Locate and correct data entry errors, or report them to supervisors. EducationBachelor's in Business AdministrationStrayer University - Herdon, KYJanuary 2022 to PresentHigh school diploma/ Equivalent in Basic education Denver City High School - Denver City, TXJanuary 2004 to March 2004High School EquivalencySkills Microsoft SharePoint Google Workspace Shipping And Receiving Office Management Data Quality Missing Data Punctuation File Management Salesforce Operating Systems Order Processing Bookkeeping Data Management Purchasing Proofreading Workstations Accounts Receivable Accounts Payable Data Collection Remote Data Entry Computer Hardware Data Processing Record Keeping Database Systems Database Management Customer Data Management Administrative Support Backup Devices Touch Typing Data Entry Call Centers Service Industries Employee Engagement Safety Codes Customer Service Training Employee Retention Quality Management Occupational Safety And Health Management Training Onboarding Risk Management Kitchen Management Standard Operating Procedure Cleaning Products Management Development Strategic Planning Point Of Sale Employee Assistance Programs Performance Review Conflict Resolution Deposit Accounts Grilling Customer Relationship Management Profit And Loss (P&L) Management Microsoft Mail Cooking Resolving Guest Concerns Food Preparation Customer Satisfaction Food Quality Food Safety Restaurant Management Food Services Performance Improvement Inventory Management Software Discounts And Allowances Vendor Relationship Management Workflows Safety Standards Sales Training Mopping Cash Management Business Strategies Employee Performance Management Employee Relations Physical Inventory Business Operations Staging Career Development Cashiering Reconciliation Calculations Customer Support Inventory Control Cash Handling Performance Management Merchandising Visual Merchandising Selling Techniques Customer Experience Cash Register Inventory Management Loss Prevention Employee Evaluation Management Order Entry Computer Networking Quality Assurance Recruiting Communication skillsCertifications and LicensesServSafeFood Handler Certification |
