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Click here or scroll down to respond to this candidateCandidate's Name 4017 Wiman Drive Fort Worth, TX 76119 PHONE NUMBER AVAILABLE Cell PHONE NUMBER AVAILABLE Home/Fax EMAIL AVAILABLEOBJECTIVE: Seeking an entry-level position within your organization where I can utilize my skills and education. With a successful organization to make a positive impact on revenues and that I may experience long term growth.EDUCATIONCollege of HealthCare Professionals Diploma October 2021Medical Assistant - Fort Worth, TXEverest College Diploma September 2011Medical Billing and Coding, Fort Worth, TXInternational Aviation & Travel Academy Certificate August 1997Travel Agent - Arlington, TXTarrant County Junior College Certificate December 1991Office Professional - Fort Worth, TXO.D. Wyatt High School Diploma June 1989High School Diploma - Fort Worth, TXWORK EXPERIENCEContract Delivery Driver November 2021 to Current Medical Delivery Service Tampa - Florida I conduct a four way check, by checking the prescription number, the amount of the dosage, the time the patient needs to have the medication and making sure that the delivery location is accurate. I load and unload the emergency cancer medicine into my vehicle. I also deliver emergency medication to different cancer centers such as Oklahoma City, Tulsa Oklahoma and Shreveport Louisiana etc.Independent Newspaper Carrier June 2015 to November 2021 Fort Worth Star Telegram - Haltom City, TX Delivering the Star Telegram, Dallas Morning News, New York Times, Wall Street and USA Today papers daily. Loading and Unloading papers. Sorting, putting in coupons inside the papers and bagging up the papers to throw. Putting some papers on the customers porch. Assisting customers with their subscriptions as well as their needs. Part time early mornings deliveries.Trauma Specialist (Externship) May 2021 to July 2021 Liberty Healthcare - Grapevine, TX Greeting patients upon their arrival, assisting patients with the treatments such as showing them which exercise to do, preparing them for their massages and scheduling them to see the doctor. Performing ultrasounds as well as performing electrical stimulations. Documenting and reading the patients charts and preparing cold/hot packs for the patients.Guest Assistance Specialist January 2013 to May 2020 Hilton Worldwide - Carrollton, TX Support and provide superior service in both email and telephone interactions with our customers. Use effective questions and active listening skills that support effective telephone communications. Use an effective approach to handle special tasks such as transfers, call back, hold, interruptions, and unintentional disconnects. Maintain queues and exceed guest expectations when fielding complaints. Make sound business decisions using the various methods of compensation and resolution. Display flexibility towards shifts based on peak seasons. Understand and apply all technical skills learned throughout training, such as Guest Assistance, Journey Reservation System and Polaris System.Inventory Control Clerk February 2017 to September 2017 Genesis ATC/AT&T - Arlington, TX Operate the companys computer database, send emails of daily /weekly job activity reports, process time reports, mileage reports as well as other data information, operation a pallet jack, dollies, ensured all material and equipment is continually secure, performed periodic inspections and reconciliations of garage inventory stock levels, updated Technicians units on a daily basis.Insurance Claims Representative June 2012 to February 2013Randstad USA/Statefarms - Dallas, TX Promoted to Lead Person, Processing Claims, Taking inbound calls, Making outbound calls, Customer Service, Data Entry, Working in an call center environment.Collections and Customer Service Associate November 2011 to February 2012Frasier Healthcare - Arlington, TX Promoted to the lead person, assisting and contacting the patients with their monthly invoices, Data Entry, answered multiple telephone lines. Billing Insurance companies for payments, Collecting payments from the patients. Contacting the Insurance companies in reference to the patients accounts. Multi-tasking, Processing monthly invoices as well as letters to be mailed to the patients, Faxing important documents to the insurance companies. Verifying patients eligibility for insurance coverage. Processing Medical claims, open and closing the work facility.Medical Billing and Coding Externship June 2011 to September 2011Anesthesia Business Enterprises Organization - Fort Worth, TX Processing check payments, Collections, Faxing, Scanning and copying patients important documents. Verifying patients eligibility for Medicaid. Responsible for cross-training other employees and externs. Contacting patients for billing collections and updating patients information.Travel Agent and Customer Service Associate May 1997 to May 2010Bestfares and Discount Travel Network - Arlington, TX Operating the companys reservation system, assisting with processing airline tickets. Sales by processing customers membership and over the telephone. Accounting filing checks and all necessary paperwork. Processing Fedex and US mail incoming and outgoing. Ordering office supplies for the entire company. Responsible for running company errands. Answering multiple telephone lines, responsible for handling and auditing all cash transactions. Data entry and tenkey. Responsible for the opening and closing of the work facility.SKILLSMedical Office Procedures/Management, Medical Laboratory Procedures, Phlebotomy, Psychology/Human Relations, Writing and Reading Prescriptions, Taking Vitals, Performing Eye Exams, Overview of Anatomy, Physiology and Medical Terminology, CPR certified, Performing Ultrasounds, Performing Electrical Stimulations, Charting patients medical records, Computer Applicants, Perform EKGs and minor laboratory procedures. Assist physicians with exams and minor surgeries, Prepare blood for laboratory tests. Take and record patient history and personal information, Giving Injections, Physical Therapy, ICD-9 software, ICD-19 software, Current Procedure Terminology (CPT), Proficient in Microsoft Word and Excel, Health Insurance, Typing speed 65 words per minute, Claims Gear software, SABRE, APOLLO, Membership data basis software, 10-key, multiple telephone lines, scanning, faxing and copying documents, Sharepoint, Journey Reservations system, Microsoft Outlook and Microsoft Word.ACCOMPLISHMENTSPerfect Attendance, Student of the Month (twice), CPR certified, Extern of the Month-ABEO, Perfect Citizenship, Monthly Presidents awards-Everest, Ann Brannon awards, Honor Roll, President's honor roll for the months of February at CHCP, Perfect Attendance and Board certified Medical Assistant |
