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Title Sales Manager Customer Service
Target Location US-IL-Bolingbrook
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Sales Manager, Headquarters - THE ROOM PLACE, HARLEM FURNITUREBolingbrook, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceIn Home Sales ConsultantLeaf Home Safety Solutions - Schaumburg, ILSeptember 2021 to PresentI am given leads the night before. I get anywhere between 6 to 8 leads a week. I sell safety showers, chair lifts and walk in tubs primary for seniors. I became second best sales consultant quickly. I'm hoping to find a company that is well established in the Chicagoland area. Sales/Marketing RepresentativeBlugreen VacationsDecember 2019 to August 2021Sold small vacation getaways in order for vacationers to attend time share presentation. Quickly became the #1 performerSales Manager, HeadquartersTHE ROOM PLACE, HARLEM FURNITURE - Lombard, ILOctober 2005 to December 2019 Out of 26 Harlem Furniture Locations, chosen to be Sales Manager over the highest volume store: $12 Million each year. Hand-picked by executive leadership to oversee a team of 32 furniture B2C Sales Reps. Tasked with leading team to hit and exceed departmental forecasts: Team successes include revenue growth of 25% year to year for 5 years straight, highest average sales ticket, highest average close rate of 18.5% vs company average of 12%, and highest upsells at 8.5% compared to company-wide of 7.0%( fabric protectors, warranties, etc). Personal Contributions: Million Dollar Sales Contributor 5 years in a row, highest upsells at 90% vs company-wide average of 7.0%, highest close rate of 50%, highest sales ticket of $2,800 vs company average of $1,800, lowest cash-back % of .25% vs sales manager average of 5%. Legacy Influencer: Mentored and coached 3 out of the 5 top sales reps, broke a company-wide sales record of selling $52,000 worth of product in one day, and developed 5 sales reps into management. High focus on identifying sales analytics and team metric opportunities, coaching and development, and counseling sales team. Track order back logs to stay in touch with customers to ship orders accordingly. Recognition: Most Influential Female of 2018.REFERENCES ARE AVAILABLE UPON REQUESTEducationNoneSkills CONSULTATIVE SALES SALES TRAINING TIME MANAGEMENT COACHING (10+ years) Business Development Sales Customer Service Sales Management CRM Software Change Management Salesforce Analytics Account Management Communication skills Negotiation Relationship management Microsoft Office Teaching Management Customer Relationship Management Outside Sales Recruiting Presentation Skills Strategic PlanningAdditional InformationAREAS OF EXPERTISEConsultative Sales and Training Development Topics: Rapport building, pre and post call documentation and organization, Overcoming initial concerns, identifying concerns, overcoming finalization concerns, Tailoring product to consumer needs, prospect management, strategic follow up Inside Sales Training Methodologies:Role Plays, ABCD Coaching, On the Spot CoachingSales Platforms:StorisAdditional Skills:Public Speaking, Reporting & Analytics,Cultural and Communication Sensitivities, Team Building, Microsoft Office, Time Management, Change Management.

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