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Click here or scroll down to respond to this candidateCandidate's Name
Chicago, ILPHONE NUMBER AVAILABLEEMAIL AVAILABLEOver the past Street Address years, I have performed in a variety of environments. As a result, I have been exposed to diverse people, workstyles, standards of measurement, corporate cultures and demands. What has remained consistent throughout is my ability to produce results in a range of businesses.I have contributed to the success of management teams and worked on my own without supervision. Ive also mastered the ability to deal with frustrated customers, management under pressure and companies operating in the midst of labor negotiations and layoffs. Throughout, Ive received consistently high praise from superiors and workers, many of whom are ready to serve as references, should you wish to contact them.To an employer, I present a positive, result-oriented work ethic, and a professional, pleasant demeanor. To you, I present a strong, solid candidate with a willingness to remain flexible in terms of wage/salary requirements.I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at PHONE NUMBER AVAILABLE or by email at nicoleceger@gmail.com. I have enclosed my resume for your review, and I look forward to hearing from you.Sincerely,Candidate's Name
Chicago,IL PHONE NUMBER AVAILABLE EMAIL AVAILABLECandidate's Name
ProfileEffective Customer Service professional with over 22 years of customer service support experience. Results-driven, self-confidence, integrity and commitment to customer service excellence. Creative, calm and proactive problem solver. Organized and attentive to detail, with demonstrated time management skills. Enjoys working as an energetic team member or as an individual. Known for dependability and commitment to achieving goals.ExperienceFeb2019-NMar2020Avalon Foot ClinicChicago, ILMedical Receptionist/Patient Registry & Vitals/Medical Billing/Dr. Assistant/Front DeskFront desk medical receptionist, register patients and take vitals, insurance, id, allergies, patient pcp and medication information upon entry. Assist doctor during minor surgeries. Schedule appointments and call to remind patients about upcoming appointments. Answer all incoming calls and inquiries. Medical Billing, data entry and filing. Sanitized each room before patient entry. Collected samples and cultures to send to labs. Verified insurance and took in cash, check and credit card payments.Feb2017-Nov2017 Lightology Chicago,ILReceptionist/Assistant/Showroom Floor SalesFront desk receptionist at an expansive lighting store stocking thousands of high-end chandeliers, sconces, pendants and bulbs. Customer service, stock, open and close the showroom, warehouse, greet customers, some hosting for events, assist all sales consultants, sort incoming mail, answer incoming calls for the Chicago Ave location and the Fullerton location. Took customer walk-ins, inquiries, sales (floor models/chandeliers/pendants/indoor, outdoor wall sconces/ bulbs of all kind), returns, repairs, troubleshooting with customers in person and over the phone, and some general cleaning.Apr2007-Oct2015Chatham Advance Pain Relief Center (CAPRC)Chicago, ILReceptionist/Assistant/Front Desk ManagerAnswer phones and received patients for 3 busy private practices. Located in Chicago, IL, Oak Park, IL, and South Holland, IL on the day to day basis. Created and updated medical files. Ensure smooth flow of communications between management, patients, clients, and team members, speaking frequently with patients and medical or insurance professionals. Direct patient care, patient charting and client care documentation. Oversee work performance of employees. Anticipate and assess needs, assist patients coming and going. Answer patient inquiries and resolve problems, working with diverse clientele. Consult with doctors and attorneys for depositions.Education1995-1999Thornridge High SchoolDolton, ILRadio/TV/Theatre Arts/Woodshop/Conflict Resolution1999-2000 South Suburban College South Holland, IL Customer Service2000-2001 South Suburban College Center South Holland, ILCustomer Service/Computer01/Microsoft2001-2002 Center for Employment Training CET Chicago, ILCustomer Service/Medical Assistant2007-2009 Kaplan College Hammond, INCustomer Service/ Patient Care/ Medical Billing & CodingReferences are available on request. |
