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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Street Address
Walworth, NY Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYCustomer service Representative with 15 plus years of shipping / receiving and management experience in the industry. Strengths include the ability to manage several projects simultaneously, work under pressure, meet dead-lines, accuracy and flexibility. Computer oriented with skills using windows 95/98/2000/XP, and Microsoft office applications. I am a quick learner who takes initiative and produces positive results.EMPLOYMENT HISTORYUps, Webster NY 1998 to 2009Customer Service RepresentativeInternational Customer Service Rep. for British AirwaysPerforms Inventory ControlShipping and receiving OperationsFork Lift OperationsControl the flow of all outbound shipmentsAccurately input data into the following systemsOracle (shipping Database)Microsoft Office (Word and Excel)IMI (database)IMS (database)E2-K (database)Promoted from warehouse to office Customer ServiceManaged 5 employees under myselfGenerate orders for 23 British Airway StationsHelp maintain food complianceFile all documentation completely, accurately, and on timeVolunteered for the following:Meals On WheelsUnited Way Fund DriveClothing and Food DriveCertified in the following:Customer Service ClassHAZMATTelephone EtiquetteForeign Trade ZoneReceived several Customer Service AwardsTHOMPSON PUBLISHING, WEBSTER, NY 1989 to 1998SHIPPING SUPERVISORResponsible for running the third shift shipping departmentUpdated law booksLearned the shipping and receiving processPromoted to shipping clerkPerformed inventory controlFork Lift operator (certified)Promoted to shipping supervisorWorked all three shifts when neededManaged several people on third shiftCross trained and helped in other departmentsNATIONAL ELEVATOR (NEIEP) Rochester, NY 1980 to 1989SECRETARYResponsible for secretarial and bookkeeping operationsReceptionist skills usedMaintained over 4000 recordsMailed informational material all over USIssued certificates to individuals upon completion of courseExtensive bookkeeping and record keeping involvedD & C NEWSPAPER, ROCHESTER, NY 1985 to 2003District Manager / carrier(part time)Responsible for maintaining 12 carriers and collecting money from stores and honor boxesManaged 12 paper carriers and their routesExtensive bookkeeping and balancing of Gannett paperworkCollected in excess of 4 thousand dollars each weekDelivered my own route (300 plus papers each night) for the entire 18 yearsI have also just completed the Pharmacy Technician Course in April of this year. I have not takenThe certification exam as of yet. I would like to have some experience in the field before takingThe exam.REFERENCESAVAILABLE UPON REQUEST |
