| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE Street Address Jamestown Dr.Henderson, Ky Street Address
PHONE NUMBER AVAILABLECareer OverviewLead Merchandiser Specialist that is experienced in store resets, remodels, building fixtures. Has 10 plus years in accessing a project ability to delagteing team members in the most efficient manner in order to complete the project at hand while working with store personnel.Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training.Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.Personable and responsible lead that has people skills able to create a productive team. Solid team player with upbeat, positive attitude.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Results-driven Merchandiser with Customer Service experience with proven ability to establish rapport with clients and team.EducationHenderson Community College Associates Arts & SciencesDeans list for my academic progress & for having a 4.0 cumulative grade point average.I received a personal invite to join Phi Theta Kappa.Henderson Technology Center MarketingThree years advertising, promotion, and customer service.Member of DECA Distributing Education Cross America.ExperiencePremier Workforce18708 W Catawba Ave Cornelius, NC 28031March 2020 - PresentReset of Lowes building fixtures. Working with the managers and creating layouts reading planograms dividing staff into groups and completing sections according to guidelines and deadlines.Merchandiser 615 S. College St. Charlotte, NC 28202Team Leader Merchandiser July 2018 - March 3 2020Team lead during project resets, planograms, demo and stocky inventory and keep up with status of product to keep restocked..Lawless Education 2428 Jamestown Dr Henderson ky 42420 Administrative Assistant April 2015- Present 2018My responsibilities are receptionist/ office duties, data entry, creating a database, marketing and promoting to build class size, keeping up with certification records, and orders. My duties require me to go out in community to local business and talk to them about employees being CPR * BBP* ADD certified and hiring us to do the certifying. I also keep up with the Accounts Payable & Receivable Invoices making sure all financial aspects are current and on time. I contact students when time to recertify.Senior Care 1524 Washington St. Henderson, Ky Independent Caregiver / Sitter September 2014 - August 2016My duties as a caregiver was to make dinner, bathing and do activities until 8 then it was med time and watch tv while I cleaned up home and prepared her items for next day. In Morning prepare breakfast and give medicine at end of shift. Fill med container for week on Sundays, call in refills when due and take to appointments when she had them.MaryKay Inc. 2601 Imperial Plaza Owensboro, KY 42420 Independent Beauty Consultant August 2010- August 2013Advertise and host parties to gain clientele. Promote guaranteed positive customer experiences and resolved all customer complaints with 100% money back guarantee. Set up appointments to present new product lines. A developed empathetic relationship with current customers in turn brings in new customers also run referral incentives for current customers. Organize the weekly sales, expense, and mileage report. Successfully interacted with customers and obtain each customer's cosmetic profile to allow easier feature customer order experience, thus will increase my customer satisfaction. Accurately schedule follow up calls, appointments, and parties insuring a constant communication connections with clients. Stay up to date with all new merchandise or discontinued merchandise for my customers. Provide demonstration for proper application techniques.Bellew's Landscaping 1431 Mattingly Dr. Henderson, KY 42420Administrative Assistant May 2012 August 2013Manage the all customer services calls including request of service, customer complaints or payments. Executed outbound calls to existing customer base inquiring about possible future services needed or generated leads for new sales through telephone and email contacts they may provide. Setting up appointments for on-site bid for service planned requested. Provide quality communication, customer support and product development representation for each client. Promptly respond to general inquiries from staff, material suppliers and clients via phone, mail, e-mail and fax. Entering all the financial summary reports for each job, to obtain the profit and loss for each job. I then used those amounts to calculate the companys expenses for materials and payroll per job to provide an accurate work order invoice. I normally used Microsoft Excel and Word mostly. I also designed many powerpoint presentations to show customers how different ideals would look like. Customize merchandise list for individual or commercial account in processes of developing a plan of action. I also designed & suggested different ideals with layout of each project in order to increase the price of the job by using the customers ideal and adding eye appealing extras that are implemented to make look more appealing.Boulware Mission 609 Wing Ave Owensboro, KY 42303Security Manager/Data Entry April 2010 May 2012Monitor the entire facility using CCTV while simultaneously performing medication pass and nightly sign in. I performed bed checks and emotional support for clients during times of crisis. I also would then analyzed data recorded from the day shift with mine and compile each individual's daily progress into their file for case management review then input into the national data base. Every month I would gather the organization's monthly operations data with the clients progress and success rates into different grant formats to receive funding. Lastly I was a part of the team in charge of events and fundraiser which also allowed us to get funding to help with the shelters operation expenses.Thoroughbred Research 1941 Bishop Ln. Louisville, KY 40218Call Monitoring Supervisor June 2008 August 2010I did the employee scheduling and daily seating arrangement. This was an outbound call center doing a government survey which had to perform accurately. As the call monitoring supervisor my duties also included listening in on calls making sure that my staff was conducting the survey correctly. Each day I would randomly pick employees evaluate their call performance and in between calls I would go over there evaluation with them to help increase their completion rate. I would input all the evaluation into the computers for the corporate office to enter into the employee's file.SkillsStrong organizational skillsInvoice processingTelecommunication skillsAdaptive team playerVisual merchandising proficiencyOpening/closing proceduresSeasoned in conflict resolutionCourteous demeanorMarkdown/promotional proceduresInventory control familiarityTelephone inquiries specialist |
