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Click here or scroll down to respond to this candidateCandidate's Name
Fort Lauderdale, FL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE WebPROFESSIONAL SUMMARYHistory of orchestrating successful IT Projects for over15 years: Infrastructure (70%) and Development(30%). Eclectic Technologies and Industries. Vendor Management, Financial Analysis experience. Extremely adaptable and experienced with multiple sized teams and budgets. IT Audit acumen. INDUSTRIESFinancial, Software, Transportation, Healthcare, Manufacturing, Education, Telecommunication, Internet, and Entertainment.SKILLSProject Management tools, reporting andlifecycle, proficient at all PMO maturity levelsand Governance, Risk/Issue handling.IT Audit issue resolution.IT full scope audit responsesScrum/Agile 4 yrs.Waterfall 10+ yrs.Fully English/Spanish bilingualImplement 5G in buildingGoogle Cloud Platform FundamentalsAmazon Web Services FundamentalsAmex SDLC Agile MethodologyCommunicating at all levels of ManagementMicrosoft Office & 365, SharePoint, VisioGoogle Sheets, Docs, Slides, FormsVisual BasicJiraClarity, Primavera, Microsoft Project, SalesForce, NetsuiteBusiness AnalysisKanbanMicrosoft Share Point: Site Administrator,Analyst, UserFinancial Analysis.Networking Data Center (tcp/ip, VoIP, routers, switches, satellite, fiber, wireless)Oracle basicsMercury Quality CenterApple IOS programming fundamentalsStructured ProgrammingFortran, Cobol, Assembler, PL/I, RPGLinux AdministrationQuality Customer ServiceSatellite Data CommunicationsON/2 SFS General Class & InternalsAriba, Oracle as a userInformatica Power Mart-Center as a userMainframe programming languages (Cobol, RPG,Assembler, PL/I, Fortran)Mainframe Systems ProgrammingCisco and Nortel VoIp communications (CallCenter, PBX)Midrange (System 36, Stratus)Mac OS/XMind MapsWORK HISTORYIT Project Manager, Call Center software, 01/2022 Current Alvaria, Waterfield RemoteContractor for Call Center software implementation.Project Portfolio includes Workforce Management tools, Automated Quality management implementation as well as new product support for end customers.Project Management support for PMOIT Project Manager, 04/2021 to 12/2021Fiserv, Mindlance RemoteContractor for LatAm Call Center Operations, supporting acquisition conversion.Project Portfolio includes Automated Quality management tools implementation as well as new product support at Call Centers in the USProject Management support for PMOIT Vendor Specialist-Project Manager, 09/2018 to 10/2020 MagicLeap Plantation, FLIT Vendor manager, supporting all related contracts, Financial analysis, new services and streamlining IT costs. Realized Savings of $1.7m/year. Engage vendors for ML product fast tracking.In building 5g (AT&T) Project ManagementSite and Data Center infrastructure related projects (new, relocation, closing) following PMO.Support Cloud Architect on financial and contractual tasks along with some configuration. (Google GCP, Equinix Fabric)Work closely with Legal, Procurement, IT Architects, and Project/Product Managers to provision cost effective network solutions.Project Manager-Financial Analyst, Separate contracts, engaged between other contracts, not concurrently: Jan to Aug 2018; Apr 2013 to Oct 2014; Jan 2011 to May 2012; May 2009 to Jun 2010. DHL, Auxis Plantation, FLAnalyzed projects for capital deployment and helped structure multi-million dollar contract for DHL Americas. Reporting to Bonn DHL PMO governance body.Structured tools (Excel and SharePoint) to collect, process and report from vendor responses and country input.5 year Contract value for initiative: $8.3MM, average savings of 15%.Stakeholder communications: weekly status meetings, dashboards.Extract Data Warehouse spend and category information for analysis.Vendor management and communications.Resource allocation, matrix for in-country resources.Issues tracking, risk analysis and mitigation.Developed financial models for projects and presentations. Project Manager, 06/2017 to 10/2017NominumLatin America Internet software Implementation Project Manager, assigned to Mexico (Telmex).Client liaison for project deliverables.Managed resources, risks and issues, reflected on viable deployment.Followed company and client PMO standards.Project Manager, 02/2017 to 05/2017AT&T, KForceMember of ATT.COM User Experience Technologies Front Door group, covering initiation phase high level estimation for Consumer and Business initiatives.Handling small to large scale customer portal initiatives, evaluating impacts and assigning to internal SME groups for process disposition.Coordinate any Program or Project Manager Communications and requests between SME, Architects and Development teams.Streamlined tools and initiatives in SharePoint for report production and task automation.Throughput of 10 daily requests for estimation.IT Project Manager, 06/2015 to 09/2016AT&T, ZeroChaosEngaged to support Latin America VoIP Call Center Technologies implementations after a previous successful tenure with Thomson Reuters.Support outsource contract teaming up with IBM.Assist with Project management framework, including communications, resource, risk and issues.Provide for Business Analysis as necessary.IT Project Manager, 11/2014 to 05/2015American ExpressManaged Credit Bureau related development projects.Following Amex Agile SDLC Project Management methodology, communications, resource, risk and issues.Handling multiple project portfolios (3 to 10). Technical translation to Spanish and Portuguese. Project Manager, 12/2013 to 10/2014Thomson ReutersEngaged to support Latin America VoIP Call Center Technologies.Assist with Project related activities for planning and implementation.Furnish with Business Analysis and Project Management advising for each phase.Technical translation to Spanish and Portuguese. Project Manager- Business Analyst, 06/2012 to 02/2013 American ExpressLed the Communications Capabilities Business team on multiple System Development initiatives, Waterfall and Agile methodologies, and main project based on ServiceNow, under Amex Agile.Responsibilities include Business Analysis, Backlog Product Manager, process flow documentation and translation into the Product Log as requirements.Quality center scripts development and execution.Value of managed portfolio: $2MM.Senior Project Manager, 06/2010 to 12/2010HCA, Hospital Corporation of AmericaManage Clinical and Hospital software implementation to support enhanced workflow, Federal and State regulations, Patient electronic records systems as well as real time reporting as part of HCA's meaningful use strategy.Clinical and Supply Chain Software updates and upgrades coordination and management for divisional Hospitals.Proof of concept Project Management for Emergency Room (ER) cardiac arrest information transmission from ambulance to hospital for an increased 30% survivability for STEMI (myocardial infarct) patients.Coordinated with County, State, Competitor Hospitals and private ambulance services.PMO support for Project resourcing, reporting, management and governance. Project Manager, Royal Caribbean. Endpoint and server Security project 06/2008 to 01/2009Sr. Project Manager, Siemens. Network and Data Center 05/2007 to 05/2008Project Manager III, Dell. Web regionalization, LatAm 09/2006 to 04/2007Divisional Project Manager, Kaplan University. Multimedia, servers, email, VoIP 05/2005 to 08/2006Project Manager, Citibank-Banamex. M&A support, security perimeter firewalls 11/2003 to 04/2005Project Manager, Washington Mutual and Citibank. Infrastructure refresh, IT audit finding resolution 02/2002 to 10/2003Citigroup, Regional Project Manager. Infrastructure, network, security, IT Audit responses 04/1996 to 12/2001Citibank, Country Field Services Director. 01/1993 to 03/1996, LAN-WAN service desk Micro Ware Systems, Director. 01/1992 to 12/1992, Transactional software American Express, Country Telecommunications Manager. 05/1987 to 12/1991 EDUCATIONBachelor of Science: Electronics and Communications Engineering Universidad La SalleThesis-Dissertation: Design of a distributed computer system Master of Computer Information SystemsUniversity Of Phoenix - Plantation, FLEarned 30% creditsAFFILIATIONSMexican Deaf Project as Technical and Project Advisor Toastmasters InternationalApple DeveloperPUBLICATIONSTechnical Editor for an International Electronics' Monthly Magazine from 1991 to 2004. Translating-Editor for Technology Musical Teaching methodology since 2003. CERTIFICATIONSProject Management Professional (PMP)Scrum FundamentalsKanban Foundation ISix Sigma Yellow BeltTotal Quality ManagementHarvard program on negotiation methodBusiness Negotiation SkillsMotorola Introduction to QualityTime Management |
