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Business and Healthcare ProfessionalAnderson, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a very diverse person and enjoy various career positions enthusiastically. Forever wanting to learn and enjoying new adventures in life, is what itStreet Address ;s all about. Authorized to work in the US for any employerWork ExperienceLicensed Insurance AgentBCS Insurance Group, Inc - Muncie, INOctober 2021 to July 2022I sold Auto, Renters, and Homeowners Insurance policies. I also serviced policies daily. I am in the process of completing my Health and Life policy licensing also. Customer Care SpecialistFirst Merchants BankJanuary 2021 to July 2022Answer calls and help with customers banking concerns and needs. Certified Medical AssistantCommunity Physicians Network - Pendleton, INJuly 2018 to March 2019PRN Certified Medical Assistant - Rooming, vitals, injections, procedures, medication refills, referrals, labs Private CaregiverPrivate party directly - Selma, INJanuary 2018 to June 2018Care of private female with various injuries resulting from a MV accident. Assisted with mobility, medications, doctor appointments, testing appointments, and vitals checks. Medical Assistant/Customer Service Representative/ CPAP Customer Service Representative DME/CPAP Reorder/Medical Assistant/Front OfficeAscensionJanuary 2017 to January 2018St. Vincent /St. Vincent Home MedicalJanuary 2017 to January 2018The company is closing our department. Fill DME prescriptions, fit for Compression stockings, dispense wheelchairs, walkers, crutches, fit for various braces. Educate and dispense nebulizers and Oxygen/ supplies. Call and troubleshoot CPAP patients re: supplies and issues, also walk-in patients. Medical Assistant/Front OfficeMedical ClinicRehabilitation TechnicianLifeSpan / Harbour ManorApril 2016 to January 2017April 2016 to January 2017I worked with the Rehabilitation Patients for their treatments and therapy. Also maintain clean environment and supplies necessary for therapies. Position ended due to budget downsizing. Agent/CSRCNA / Rehab TechnicianEHRNovember 2015 to March 2016vitals, scheduling, assist physician, misc tasks, community involvement goal oriented. Accomplishments Help with establishing new office to community. Skills Used Miscellaneous office skills such as computer, EHR, scanning, faxing, communications, office organization. CNA / Rehab TechnicianLicensed Agent, Customer Service RepresentativeAcceptance Insurance - Anderson, INMarch 2014 to November 2015March 2014 to November 2015Responsibilities Write and quote insurance polices, modify per insured's requests, accept payments and do the daily deposits, make calls to our insureds for payment reminders. Accomplishments Continually educate the public on insurance needs for protection. Generate growing client base. Skills Used Excellent customer service, organizational, office routine, Mocha, Outlook, Word, I-stream Banking Claims AdjusterUSAA - Anderson, INJanuary 2020Property and Casualty Licensed Claims AdjusterCertified Medical Assistant (CMA)Community Health Physicians Network - Anderson, IN July 2018Answer inbound calls regarding claims of Automobile policies, ie. innate a claim, field other various questions regarding Property claims, coverages, etc. EducationAssociate of Health Science Nursing in Registered Nursing MedTech College - Indianapolis, INAssociate of Applied Science in Medical AssistingIndiana Business CollegeCertificate in Nursing AssistantIvy Tech Community College - Anderson, INSkills CNA (10+ years) Healthcare (10+ years) HHA (10+ years) Medical Assistant (10+ years) Care Giver Direct Care Home Health Home Care Personal Care Medication Administration Excel Medical Office Experience Microsoft Word Microsoft Office Customer Service Sales Experience CPR Certified EMR Epic Injections Patient Care Vital Signs EKG CPR Administrative Support (10+ years) Front Desk Microsoft Outlook Patient Service Experience Administrative Experience Scheduling EHR Filing Receptionist Medical Records Data Entry Data Collection Typing CPT Coding ICD-10 HIPAA Developmental Disabilities Experience Serving Experience Caregiving Anatomy Knowledge Hospital Experience Medical Scheduling Insurance Verification Insurance Verification Physiology Knowledge Triage Computer Operation Medical Billing Clerical Experience Medical Terminology Phone Etiquette Merchandising Insurance Sales Vital Signs Experience EMR Systems Desktop Support Time Management Computer literacy Microsoft Excel Firewall Salesforce Medical Coding Computer Networking Active Directory Optical experience Sales Basic math Occupational health Documentation review ICD-9 Help DeskCertifications and LicensesCPR/First AidCPRCertified Nursing Assistant (CNA)First AidCertified Medical AssistantAED CertificationInsurance Producer LicenseProperty & Casualty LicenseAssessmentsFiling & Organization Highly ProficientMarch 2020Arranging and managing information or materials using a set of rules. Full results: Highly ProficientAttention to Detail ProficientFebruary 2020Identifying differences in materials, following instructions, and detecting details among distracting information.Full results: ProficientMedical Assistant Highly ProficientFebruary 2020Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Highly ProficientCustomer Focus & Orientation Highly ProficientDecember 2019Responding to customer situations with sensitivity. Full results: Highly ProficientReceptionist ExpertSeptember 2019Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: ExpertVerbal Communication FamiliarAugust 2019Measures a candidate's ability to effectively convey information when speaking. Full results: FamiliarScheduling FamiliarAugust 2019Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: FamiliarElectronic Medical Records: Best Practices Highly Proficient July 2019Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Highly ProficientPatient-Focused Care ExpertMay 2018Measures a candidate's ability to address concerns and use sensitivity when responding to needs and feelings of patients.Full results: ExpertFirst Aid Highly ProficientMay 2018Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Highly ProficientMedical Terminology Highly ProficientMarch 2020Understanding and using medical terminologyFull results: Highly ProficientCustomer Focus & Orientation Highly ProficientJune 2020Responding to customer situations with sensitivity Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSkillsMedical Assistant, CNA, HHA, Healthcare professional, Caregiver, Customer Service, Insurance, Scheduling, Referrals, Medication Refills, Point of Care Testing. |