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Title Customer Service Office Manager
Target Location US-NC-Efland
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveProductive Front Office Manager with excellent skills in customer service, office management, Logistics, and administrative support. Very professional and tactful in all situations with focus on increasing satisfaction and retention. Focused and detailed oriented, offering outstanding written and verbal communications, with a priority of maintaining customer satisfaction. Proficient in HTML coding, Microsoft Word, Excel, and PowerPoint.EducationNorth Carolina state universityMcLaneTransportation Coordinator/ 03/2022-presentResponsible for the daily administrative functions in the transportation department,Prepare daily paperwork for driversConfirm driver routesProvide excellent customer service to customersAssist customers in the delivery processEstimate customer ETAOpen Minded Developmental ServicesOFFICE MANAGER OPEN MINDED DEVELOPMENTAL SERVICE 08/2018-01/2022Responsible for the day-to-day operationsSchedule meetings and appointmentsGreeting visitors and providing general administrative support to employeesMotivated and supervised 50 CNAs and PCAs in delivering quality careResponsible for onboarding process of all new hiresMaintain State and Federal complianceBilling/PayrollProcess privileged patient informationAROUND THE CLOCKANSWEING SERVICE 01/2016- 08/2018Received inbound calls for businesses that were closedRecord and deliver messagesOperate two-way radioDispatch any necessary calls to appropriate personPage Doctors in case of emergencyPerform clerical duties when phone lines are not busy such as copying, faxing, emailing, etc.Excellent references Upon Request

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