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9:14WednesdayStreet Address :00 AMCandidate's Name
KATHY SMITHStreet Address  VALLEY VIEW COURTEAST PEORIA, IL 61611PHONE NUMBER AVAILABLEEmail address: EMAIL AVAILABLEEMPLOYMENT HISTORYOSFSt. Francis Hospital, Inc,June 2010 PresentHealth Information Management Services (HIMS) Coordinator - Scan medical records for OF Medical Group patientsinto new and current Electronic Medical Record (EMR). All scanning closely follows HIPPA laws, guidelines andconfidentiality.QSFSt. Francis Hospital, Inc.April 2010 - June 010Abstractor - Pre-data entry of the EMROSF St. Francis Hospital, Inc.September 2008 - April 2010Medical Records Clerk - Sort all incoming mail for HIMS Coordinators and Abstractors and all other staff; Manageincoming and out going Release of Information (ROI) medical documents. Bill for ROIProctor Hospital/SolCom.SourceJanuary 2008 September 2008Scanning Specialist - Prepare patient charts, and other documents of importance for scanning; scan all documents in aPrecise and protessionalmanner for use by hospital staff; QC all documents for correctness and best possible imaging;electronically send files to SolCom located in South Dakota for final review and storage of files. Verify all files anddocuments are released then pack hard copies, label and take to storage area.American Red Cross Heart of America Region, Peoria, IllinoisNovember 2006 - September 2007Process Improvement Specialist - Review and monitor processes and systems at critical control points to ensureoperations are within parameters and to identify problems; report and track problems through the problem managementAmerican Red Cross Heart of America Region, Peoria, IllinoisAugust 1997 - November 2006Senior Customer Service Representative - Function as haison between donor groups and donor service representatives.Manage customer inquires and requests in a professional and timely manner.Provide confirmation of upcoming driveswith customers and communicate details of scheduling to stat to assure success of the blood collection ettort.Prepareand maintain all account files and customer surveys to assure accurate documentation of blood drive activity.Workjointly with Donor Recruitment Representatives. Assist Customer Service Representative Supervisor with SR interviewsas additional stat were neededAmerican Red Cross Tissue Services, Central States Area, Peoria, IllinoisOctober 1994 - August 1997Records Management Coordinator - Coordinate regulated document processing to ensure accurate, secure, and timelyrecord keeping.Maintain donor records in accordance with ARC, American Association of Tissue Banking Standardsand FDA regulations.Frequent oral and written communication with ARC medical director, coroners, and hospitals toObtain pertinent medical information.Coordinate investigations of discrepancies in donor records and correct, updateand verity changes to ensure appropriateentrv andconfidential handling of data.Manage Surgical Bone CollectionProgram 180 dav follow -uDObtain health histor from surzical bone donors.Per Dem procurement technicianSKILLSSuperb Customer Service SkillsExceptional Interpersonal Skills