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Candidate's Name
Peoria, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI have 15 years of combined experience as a Customer Service Representative, Security Officer, Television Master Control Operator and experience in the Logistics industry which includes Wholesale Trade/Durable Goods. Most recently, I have been working as a Package Scanner at FedEx Ground from August 2014 to Present. In addition my skills and experiences include: Digital Video, File Management, First Aid, Photography, Sales Support, Set Design, Television Production and Video Production. I hold a Bachelors degree in Radio and Television and Digital Communications from Eastern Kentucky University.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperiencePackage HandlerFedEx Ground - Morton, ILAugust 2014 to 2017Scan incoming packages and small boxes and sort them to various departments within the facility. Crew MemberMcDonalds - Peoria, ILApril 2013 to April 2014Informed customers about food items and drinks. Cleaned food preparation area. Cleaned display areas. Updated display area signs.Customer Service RepresentativeHGS - Peoria, ILAugust 2012 to October 2012Used software tools including: Windows office. Spoke with customers by phone. Provided information about products and services. Took and recorded orders. Effectively identified customer concerns over the phone. Assessed validity of customer complaints. Communicated with a clear, distinct voice. Maintained effective working relationships with customers, sales personnel, internal departments and stores. Provided sales support. Maintained a positive and professional phone demeanor. Performed office duties such as data entry, word processing, filing and copying. Identified areas for improvement. Knowledge sets include: Advanced Word Processing, Auto Dialers, Computer Data Entry. AssemblerCaterpillar, Inc - Peoria, ILOctober 2010 to July 2012Assembly of machined transmission parts on an assembly line. Security OfficerGlobal Security - Davenport, IANovember 2009 to February 2011Foot patrol and hourly rounds through client facility. Security OfficerWhelan Security - Little Rock, AROctober 2006 to May 2007Prevented theft. Guarded designated areas. Patrolled areas for suspicious activity. Reported daily activities. Called police or fire department in emergencies. Responded to alarms. Investigated disturbances. Locked up at close. Escorted individuals for safety reasons. Transported individuals for personal protection. Operated detecting devices. Prevented passage of prohibited articles or persons into restricted areas. Knowledge sets include:Desktop computers, Digital video cameras, Fire extinguishers, First aid kits, Flashlights. Security OfficerSecuritas - Little Rock, ARMarch 2004 to April 2005Prevented theft. Guarded designated areas. Patrolled areas for suspicious activity. Reported daily activities. Called police or fire department in emergencies. Responded to alarms. Investigated disturbances. Locked up at close. Prevented passage of prohibited articles or persons into restricted areas. Answered telephone calls. Warned people when they break the rules. Apprehended violators. Master Control OperatorSecuritas - Little Rock, ARMarch 2004 to April 2005Operated cameras to record scenes for various purposes such as television broadcasts and video production. Applied technical knowledge of such aspects as light, lenses, filters and camera settings. Adjusted camera controls to change focus and lighting. Worked with directors, sound technicians, lighting technicians and crew members. Determined camera movements. Set lighting requirements. Set up and performed live shots for broadcast.Ensured equipment was working properly. Worked independently. Understood lighting concepts, set design and computer systems. Applied knowledge of production equipment such as camera video level control system, studio cameras, lighting techniques, video shading, routers and intercom system. Created and maintained acceptable video levels for outgoing and internal signals. Knowledge sets include: Broadcast, Television Production.Master Control OperatorFour Seasons Broadcasting - Peoria, ILJanuary 2000 to November 2003Operated cameras to record scenes for various purposes such as television broadcasts. Composed and framed each shot. Applied technical knowledge of such aspects as light, lenses and camera settings. Adjusted camera controls to change lighting. Worked with directors, sound technicians, lighting technicians and crew members. Determined camera movements. Set lighting requirements. Set up and performed live shots for broadcast. Assembledstudio sets. Selected and arranged cameras, audio and lighting equipment. Participated as a team player and in a global environment.EducationBachelor of Arts degree in RadioEastern Kentucky University - Richmond, KY1988DiplomaPeoria High School - Peoria, IL1982Skills Warehousing Loading Food Prep Unloading Picker PackerAssessmentsForklift Safety  ProficientJanuary 2020Best practices and safety hazards in forklift operation. Full results: https://share.indeedassessments.com/share_assignment/pzhtnj2uiivriqi9 Construction Safety  ProficientJanuary 2020Using safe practices while on a construction site. Full results: https://share.indeedassessments.com/share_assignment/s9km3wwug-s8sinz Conscientiousness  Highly ProficientFebruary 2020Tendency to be well-organized, rule-abiding, and hard-working. Full results: https://share.indeedassessments.com/ share_to_profile/1bc6d3cae11e3ec21b7e451cae081425eed53dc074545cb7 Logic & Critical Thinking  CompletedFebruary 2020Using logic to solve problems.Full results: https://share.indeedassessments.com/ attempts/7e40ecc83ae8b2b39670789f153123d0eed53dc074545cb7 Problem Solving  FamiliarFebruary 2020Measures a candidate's ability to analyze relevant information when solving problems Full results: https://share.indeedassessments.com/ attempts/1506ee19353fab9348bc4b6fdd5149d7eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.