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Street Address  Falcon Crest Ct. Unit 205Louisville, KY Street Address
PHONE NUMBER AVAILABLECurrent Experience US Census BureauAdministrative Assistant  Present - 812-218-4924Business/Global Function: Government CommerceDepartment: ITSB- Internet Technical Support BranchCountry: USAState/Province (Optional): INCity: JeffersonvilleStart Date: 08/082016 - PresentWork ExperienceTeleperformance 06/18/2018  03/03/2019 .Call Center Support for technical issues and verification of caller with military banking accounts.Department: Verification Part time onlyCountry: USAState/Province (Optional): KYUS Census BureauAdministrative Assistant - 06/15//2017  08/17/2018Business/Global Function: Department of the CensusDepartment: Data Capture BranchCountry: USAState/Province (Optional): INAdministrative Assistant - 08/08//2016  06/17/2018Business/Global Function: Department of the CensusDepartment: Geography BranchCountry: USAState/Province (Optional): INUS Census Bureau 3/25/2013 to 08/08/2016Statistical Clerk Part time onlyIndustry: Federal Government Dept. of CommerceDepartment : Call Center JCCCountry: USAState/Province (Optional): INCity: JeffersonvilleAIG/SERVICE NET/WARRANTYClaims Analyst  11/11/2013 to 08/08/2016Business/Global Function: Insurance/ClaimsDepartment: Service ClaimsCountry: USAState/Province (Optional): IN City: JeffersonvilleCONNEXTIONS 09/17/2012 to 07/31/2013Telesales Agent/ Medicare Enrollment/Claims AdjudicatorIndustry: InsuranceCountry: USAState/Province (Optional): INCity: JeffersonvilleHumana 9/26/2011- 3/1/2012Medicare Enrollment SpecialistIndustry: Insurance/Medicare EnrollmentDepartment: Medicare/MedicaidCountry: USAState/Province(Optional): KYCity: LouisvilleEducationJefferson Community College/Murray State UniversityAssociates Degree or EquivalentMajor/Concentration: NursingCertificationsHealth Insurance LicenseCertifying Body: KY, INDate Received: 9/12/2012Significant Business Accomplishments (2-3 years)*Excel, Word, Access, Remedy and all office suites. Adjudication, claims, various survey and extensive call center experience along with extensive FMLA experience. Timekeeping/Attendance, ordering supplies, scheduling appointments and running various reports. Answered all telephone calls and visitors, referring callers to appropriate offices. Scheduling all meetings, travel arrangements for supervisor and staff, and preparing related travel vouchers and staff. Responsible for all travel related concerns. At Humana; verified credential for new Medicare30 years of Customer Service Experience20 years of Administrative Experience & Data Entry15 years of Commercial Insurance Various Lines of Business5 years of Tech Support Experience