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Click here or scroll down to respond to this candidateCandidate's Name
Remote Customer ServiceEMAIL AVAILABLEPHONE NUMBER AVAILABLEStreet Address
FORREST COLLEGEAnderson, SCAssociates in Business ManagementAccounting and Information Systems (Jun2002)EDUCATIONExtensive experience in customer serviceExtensive experience in conflictresolutionPolite, courteous and patient witheveryoneADDITIONAL SKILLSAdaptable professional with 20 years of experience and a proven knowledge of conflict resolution, customer loyalty, and customer satisfaction. Aiming to leverage my skills to successfully fill the Remote Customer Service role at your company.CAREER OBJECTIVEMANAGER IN TRAININGSally Beauty, Anderson, SC / Jan 2010 - Sep 2010CALL CENTER ASSOCIATEThe Home Depot, Anderson, SC / Aug 2006 - Aug 2007 PHOTO SPECIALISTWalgreens, Anderson, SC / Oct 2005 - Aug 2006CUSTOMER SERVICE MANAGERWalmart, Anderson, SC / Sep 2002 - Oct 2005EXPERIENCEAll managerial duties such as daily paper work and bank deposits, supervising employees as well as interviewing and hiring associatesAll aspects of operating a cash register including customer returnsOrdering products for the store to sell and stocking the products when they arriveCleaning, sweeping, mopping, dusting and keeping the store safe for customers and employeesAnswered all incoming calls and transferred them to the appropriate departmentPut together quotes for customers pertaining to the project that they were doingExplaining warranty and extended warranty choices to customersWalked customers through the process of applying for a Home Depot credit cartTook meticulous notes on all aspects of my job, especially the resolutions to customer complaints Processed film from negatives and digital media All aspects of operating a cash register including returns Weekly changing of chemicals used in the processing of photos Cleaning, sweeping, mopping and dusting of the photo lab First and foremost outstanding customer serviceSupervising teams of cashiers and supporting them in getting there job done in the fastest customer friendly sort of way Making weekly schedules for cashiers and cart men |
