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ADMINISTRATIVE ASSISTANT & DATA ENTRYSPECIALISTMotivated administrative assistantwith over 20 years of experienceoffering office support in Healthcareand Real Estate industries. Energeticand reputable individual possessingstrong work ethic, professionaldemeanor and superb initiative.Exceptional customer service anddecision-making skills.SonjaWells-MayoWORK EXPERIENCEDeveloped administrative processes to achieve organizational objectives and improve office efficiency. Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports. Organized andmaintained filing and document management systems by coordinating, archiving and purging files.A.G. Rhodes Health & Rehab (Cobb)ADMINISTRATIVE ASSISTANT2011 - 2022Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail, and composing and typing correspondence. Extracted data from various clients and managed and organized data in company database. Executed and ensured on-time delivery of all administrative assignments and objectives.ERA United RealtyADMINISTRATIVE ASSISTANT + DATA ENTRY2007 - 2010Operational oversight for branch location, ensuring compliance with all branch operations policy and procedures. Processed teller transactions and other customer service requests. Supported the sales efforts of branch team. Hiring, supervision, and performance management of service line associates.SouthTrust BankBANK OPERATIONS SERVICESUPERVISOR (TELLER MANAGER)1994 - 2002CERTIFICATIONSEXPERTISEJCAHO (Joint Commission onAccreditation of HealthcareOrganizations)2022EDUCATIONAtlanta, GAAtlanta, GAGeorgia Institute of Real EstateGeorgia Perimeter College2000199910-Key ProficiencyMS ExcelFile MaintenanceTime ManagementRecords ManagementOrganizational SkillsAtlanta, GAEMAIL AVAILABLEPHONE NUMBER AVAILABLECONTACTEnsured follow-through of all discussed items in meetings, with updates being incorporated into reports. Maintained company records, databases, and spreadsheets in adherence to company protocol. Processed confidential financial documents. Established effective systems for record retention.Century 21 Across AtlantaADMINISTRATIVE ASSISTANT + DATA ENTRY2002 - 2007