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Title Customer Service Data Entry
Target Location US-SC-Rock Hill
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryCollege graduate with a vast background in the HR/Admin field followed with self- motivated high energy, initiative and focus. I am very goal oriented and do whatever it takes to meet them. I have a keen insight of the needs and views of others and am able to listen and identify problems as well as form innovative solutions. Professional and personable. I also have a friendly customer service background where Ive served at high end restaurants.Skills:Onboarding- New hire data entry, orientations, e-verifyingRecruiting- Pre-screening, phone interviews, drug screenSafety Audit -Led monthly safety audits to monitor employee behavior and ensure safe compliance with company policies and safety regulations.Production- Consistently met production and schedule levels.Inventory Control- Re-stocked and organized items as necessary and as directed.Product Inspection- Inspected products to ensure highest quality.Reporting/ Documentation- Responsible for daily reporting and documentation on production equipment, including parts produced, downtime minutes, and any quality or safety concerns with machinery or personnel.Product Inspection/ machine testing- Inspected products and machinery to ensure highest quality.Customer service  Use of multi-line phone system to direct and answer all incoming callsExperienceMed-Pro, INC. 1/2018- PresentAdministratorCommunicate directly with hospitals for orders and delivery of medicationsShip out drugs to hospitals same dayShip drugs to various hospitals worldwideResponsible for all inbound and outbound T3s (lot numbers, expiration dates)Utilize Excel to preform monthly profit and growth reportsUtilize Excel for all open ordersCDI 2017- PresentHR AdminPreform light recruiting, screening and interviews for all job openingsConducted all new hire orientations for all new hiresExhibit excellent customer serviceSupport sales team for all salesEnsure parts numbers, prices, and shipping addresses are correctHandled multi-line phone systemsPurchasing and placing orders for metal, lumber, crates and basic office suppliesSend out mail via BOLS/UPS/USPSMaintained, updated and adjusted Paycom system for employees as well as resetting passwords and assisting with employee profilesUpdating and adjusting and review of all time cards in Charlotte locationClear Creek Tax 2015-2016Office ManagerHandled all new hire paperworkPresented excellent customer serviceOrdered office suppliesGeneral admin dutiesMaintained, updated, and adjusted all timecard issues for employeesDMSI 2014HR AdministrationConducted all new hire orientationsIssued all new hire paperwork for each hireE-Verify for all new employeesInput of all new hires into in-house ATSDemonstrated excellent customer serviceDocumented all employee absences, counseling and employee specific issuesOn premise resource for all employees to include resource for any and all employee rights issuesCounseled all employees on write upsShutterfly 2013Shipping and ReceivingInventory of UGH materialHandled all UPS and USPS deliveries and shipmentsResponsible for all returns, to include processing back into inventory and internal systemsInternational shippingMuscle Driver USA 2012Shipping ManagerLabeled all products shipped for freight and ground shipmentsUtilized BOL, USPS, UPS, etc. for shipmentsManaged all customer service concerns via email and phoneUtilized Salesforce to keep track of stock, orders, shipped or notEducationLimestone College: BA in English

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