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Click here or scroll down to respond to this candidateCandidate's Name
Street Address County Road 1617Avinger, TX Street Address
PHONE NUMBER AVAILABLE Home/MobileEMAIL AVAILABLEBACKGROUND SUMMARYAdministrative professional with a positive team approach. Proven experience in interfacing with all levels of management, employees, other departments and external vendors. Areas of strength include professionalism, high-level organizational skills, detail oriented, multi-tasking capabilities, telephone etiquette and ability to adapt to change. Involvement in financial functions and resource management while maintaining a high level of confidentiality. PROFESSIONAL EXPERIENCELSG Sky Chefs, Las Colinas, TexasExecutive Assistant to RCOO/Office ManagerNovember 2006 to December 2021Provide support to Regional COO, expense reports, flight arrangement, calendaring, time management, event coordination, minutes and agenda for the weekly executive team meetingProvide support to SVPs as neededProvide support to Executive Board in Germany as neededManage two Executive AssistantsCoordinated upper management offsite meetings with outside venuesTravel with RCOO on an as needed basisHandled confidential material both local and corporateSupport Corporate Executives as neededAnalyst Employee Programs and ServicesJanuary 2005 to November 2006Responsible for $3 million budget monitor, analyze and forecastManager employee performance databaseHelp coordinate company employee functionsUpdate and monitor performance plan system for management for Americas RegionCoordinate department travel and process expense reports for Vice President and Sr. DirectorProcess all invoices and interface with accounts payableResponsible for reporting turnover for Americas RegionCross trained on severance and government reporting procedures Administrative Assistant Global Management and Organization Development, Recruitment and Selection September 2002 to January 2005Provide support to Global directors and Managers of the Global MOD teamUpdate and retrieve information from Career Net and E-Project as requestedCoordinate training events (materials, facilities, etc.)Coordinate and schedule interviews, phone screens and prepare materials and travel for such, some of which are confidentialPrescreen resumesUpdate recruitment database - HR SmartCoordinate drug screens and background checks for new hiresCoordinate training sessions and compile training materialCompile various data as requestedCandidate's Name
Page TwoPROFESSIONAL EXPERIENCEIBM Corporation, Dallas, TexasCustomer Support Representative for the IBM CSO Fulfillment for North America Software April 2001 June 2002End to End order fulfillment process. Processes include order management, inventory and billing.Work with Sales, Finance, and Business Controls to ensure that transaction processing/handling is done correctly and within published guidelines.Effective in coordinating internal and external resources. Administrative Assistant for the Director of Software and e-Business 1999 April 2001Provided excellent support for principle:time management, calendaring, presentations, meeting coordinationAlso provided support to the Operations Manager and the Enterprise CSR 2nd Line ManagerHelped maintain a department of 158 meeting budget expectationsSpecial projectsQUAKER STATE CORPORATION, Irving, TexasExecutive Assistant/Department Coordinator for Quaker States Customer Account Management Department. April 1997-1999Report to Vice President of Customer Account Management. Involved in bringing together customer service, accounts receivable, credit and data administration into one team-oriented department.Provided excellent support for principle:time management, calendaring, presentations, meeting coordinationCreated and maintained files for resource management.Involved with management in resource issues and concerns for 122 employees.Maintained and monitored $5.5 million budget.Scheduled training sessions, travel and meetings.Coordinated hardware and software needs including phone equipment (orders, installations and training)Liaison with all other departments within the company.Facilitated transition/merger with Pennzoil Company. Administrative Assistant for Director of Administrative Services and the Customer Service Manager August 1995-97Kept attendance records for 55 employees.Tabulated monthly telephone and order stat reports on Customer Service Reps.Answered phones, handled department correspondence as needed LOMAS MORTGAGE USA, INC., Dallas, TexasAdministrative Assistant to the Vice President/Controller of Mortgage Company. 1991-1995Composed and typed correspondence and maintained reporting files/work papers.Scheduled meetings and departmental activities.Monthly distribution of company P&L reports.Monitored expenses for department.Distributed yearly corporate home office budget.Responsible for LAN administration including system maintenance, hardware/software ordering, working closely with IT personnel.DYNACHEM ELECTRONIC MATERIALS, Carrollton, TexasRegional Secretary for Sales Department.1988-1991Performed general secretarial duties including, travel arrangements, salesmens schedules, presentation material, contracts (i.e. purchases, surcharges and consignments).Interfaced with corporate and other regional officesTracked sales by salesman vs. budgeted figures, expense reports, set meetings/conferences, time cards and purchase orders.Negotiated vendor contracts and approved invoices for payment.Cross-trained in customer service to take orders. Candidate's Name
Page ThreePROFESSIONAL EXPERIENCENCH CORPORATION, Irving, TexasSecretary for Vice Presidents of International Finance and MIS. 1985-1988Both offices were located in the Treasury Department. Performed general secretarial duties in addition to word processing and financial statement spreadsheets for the European operations.Maintained confidential financial/bank files for corporate headquarters.Handled all travel arrangements both domestic and international and interfaced with all subsidiaries.Evaluated and recommended word-processing packages to be used company-wide.First support staff person to have PC within company Secretary to Manager of USA MIS.1983-1985Performed general secretarial dutiesTrained on new software packagesSupply purchasingMaintained program libraryAnswered phones for all programmers.RESERVE LIFE INSURANCE, Dallas, TexasSecretary to Agency Director.1983Performed general secretarial duties for Director and staff. MICRODATA CORPORATION, Dallas, TexasSecretary to District Manager and area Manager for service division of computer company owned by McDonnell Douglas 1982Performed general secretarial duties.Collected and processed of all expense reports from the district customer service reps.Maintained all customer files, made travel reservations and set up meetings.Answered phone for service calls.GREAT COMMONWEATH INSURANCE COMPANY, Dallas, Texas Administrative Assistant to Vice President of MIS. 1975-1982Performed general secretarial duties in addition to ordering computer room supplies.Maintained tape library, edited and balanced accounting runs for various subsidiaries.Helped out in data entry and report distribution areas.Coded riders for addition to various insurance policies.Coded dividend payments on participating policies for semi-annual runs. EDUCATIONGraduate, North Texas Business College, Arlington, TX - Data Entry PROFESSIONAL DEVELOPMENTFred Pryor seminars on Prioritizing Duties, Proof-Reading/Written Communication Quaker State sponsored classes in Excel, Word, Power Point and Windows IBM sponsored classes in Customer Service and Teaming |
