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Title Customer Service Medical Billing
Target Location US-GA-Roswell
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVETo secure a challenging position to expand my strong analytical, great customer service and organizational skills in a reputable organization which will be an added value to allow for professional growth and advancement opportunities.EXPERIENCECASH OFFICE CLERK/CASHIER-LOWES HOME IMPROVEMENT-ALPHARETTA, GA11/2021-PRESENTCollecting checks, drafts, and money ordersRecording cash inflows and outflowsOrder new money and post pending order when receivedTracking the companys periodic cash flowsChecking for variances, if anyProviding receipts for all the cash inflowsEnsuring the receipts for all payments are receivedMaintaining financial records (matching up invoices and researching outages)Prepare daily depositsSALES ASSOCIATE/HOMEGOODS-DUNWOODY, GAProvide great customer service while engaging during the purchase process or assisting customers with merchandise searchPromotes credit and loyalty programs during customer interactionsAccurately processes and prepares merchandise for the sales floorSupports and participates in store shrink reduction goals and programsParticipates in safety awareness and maintenance of a risk-free environmentAdheres to all labor laws, policies, and proceduresPerforms other duties as assignedREMOTE TEMPORARY PROJECT CONSULTANT/THIRD COAST BANK- HOUSTON, TX(SOLOMON EDWARDS GROUP, LLC)2/2021-7/2021Review Renewal loan packages from Retail, Commercial and Construction LOBEnsured proper coding has been entered based off of the approved documents and correspondence with Lender and Loan AdminREMOTE CONTRACTOR/SBA- LITTLE ROCK, AR(KFORCE STAFFING SERVICES)5/2020-1/2021Review loan applications for SBA loans to make sure they were compliant with the SBA lawsReview PPP loans to make sure the customer was qualified.LOAN BOARDING SPECIALIST III, AMERIS BANK  BROOKHAVEN, GA7/2017-1/2020Review loan packages from Retail, Commercial and Construction LOB prior to boarding the data into the core system (AS400/IBS/Laser Pro)Process GL tickets for loan advances and draws against new and renewed loansEnsured proper coding on the approved documents and correspondence provided on summarySetup up treasury accountsResponsible for verifying APR tolerances on all consumer installment loan bookingEnsure accounts are setup on auto-debit, if applicableDaily pick up and distribute of various reports daily from ITAdhere to loan policies, procedures and regulatory compliance to mitigate risk exposureAssist new hires with trainingDemonstrate sound problem-solving skills by resolving outstanding issuesOther duties as assignedLOAN CLOSING SPECIALIST, TOUCHMARK BANK ALPHARETTA, GA3/2017-5/2017Receive loan packages and review prior to booking to the systemKey loan documentation data into the core system (Jack Henry)Process the 1502 reporting to Colson ServicesLoan account researchExecute recording/release of applicable documentsClear loan unposted transactionsProcess loan payoffs, scan loan filesCorrespond with LendersMail daily loan statementsOther duties as assignedCIB LENDING SUPPORT SPECIALIST III, SUNTRUST BANK  BUCKHEAD, GA10/2005-3/2017Provide middle office support or customer service to CIB Portfolio Management and Underwriting teams under Robinson & Humphrey GroupWork onsite and remotely from homeConduct loan transactions ranging from $100k-750k upon request from assigned borrowers for advances, rollovers, conversions or repaymentsWorking knowledge and understanding of credit agreements as it pertains to loan settlementsWork directly with non-syndicated CIB clients, agent banks, back office and other internal departmentsPerform booking transactions on complex Program Lending packages into CLO, Eldr on Compass and manual systems (Laser Pro docs)Detailed oriented with the ability to multi-task and work in a fast-paced environment and under pressureProcess invoices for paymentMatch payment to invoice for posting into the systemFile paid and outstanding invoicesRequest annual financials from customersMaintain loan billings, reconcile accounts, terminations, wire, collateral, appraisals on Commercial, Consumer, Construction and Traditional loans of portfolio valued in excess of $100KPerform booking on NAPA 6 accounts out of Nevada to provide funding for their inventoryCreate invoices to the NAPA accounts, provide wire fundingVerify invoices have been received by customerPost payoffs of the full balance, then create new loan for the new inventoryReconcile at end of workdayCOMMERCIAL LOAN SPECIALIST III, SUNTRUST BANK DUNWOODY, GAReceive loan packages and book termed out loans, judgements, settlements, deficiencies, chargeoffs, OREsVerifies and post details of business transactions, such as funds received, disbursed and totals accountsCompute, record charges and send refund checksReconcile misapplied postingsCommunicate with loan officers and adminsPost recovery payments and make adjustmentsProcess rates, payment and billing schedules, extension, modificationsReview or correct billing schedules for accuracyAssist the Help Desk Customer Service with calls to answer questions of employees all over the bank footprintSR LOAN SPECIALIST/CREDIT SERVICE TEAM LEAD, SUNTRUST BANK  DUNWOODY, GASupervise and assist with training of teammatesProcess maintenance on Servicing and SAD loansOpen mail and scan images of loan documents and code payments for postingReview workflow email box and assign to the appropriate employee for processinginput changes to complex loan transactionsCommunicate directly to front office executives for all levels of bankruptcy loansProcess chargeoffs and OREsEDUCATION05/2016(STILL PURSUING)BUSINESS ADMINISTRATION W/CONCENTRATION IN FINANCECOLORADO TECHNICAL UNIVERSITY, COLORADO SPRINGS, CO05/2007MEDICAL BILLING & CODING-DIPLOMACAREER EDUCATION INSTITUTE, NORCROSS, GA04/1991ACCOUNTING/DATA PROCESS-DIPLOMADAVENPORT COLLEGE OF MERRILLVILLE, IN06/1984BUSINESS STUDIES-DIPLOMAROOSEVELT HIGH SCHOOL OF GARY, INSKILLSProficient with IBS, LASER PRO, AS400, ELDR, ACAPS/CLO, COMPASS, PLATFORM/OBIQ, SALESFORCE, MICROSOFT OUTLOOK, MICROSOFT SUITES. eTreev, eVisionExcellent Trainer, fast pace worker and dependable, time management skills,Excellent verbal and written communication skillsKnowledge of Accounts Receivable (AR), Billing Collection, Post Payments, ICD-9,ICD-10, ICD CPTACTIVITIESI like giving back to my community whether its financially, clothing or feeding the needy. My passion is to assist any teammate in the company I work for to become a more valuable employee, so that we can ensure the surrounding community we are the best company for their financial needs.

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