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St. Louis, MO 63120EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeMagellan Health ServicesJune 1990 to PresentInbound calls, back up cat take sup calls and complaints..claims...eap referrals check provider network status...claims...eligibility verification...apt searches...quote benefits...cob Intake SpecialistMagellan Health ServicesPresentClaims...setup eap...urgent apt search...screen for crisis intervention...hospital authorizations..eligibility verification...quote benefitsCollectorMay Company - St. Louis, MOJanuary 2000 to July 2004Collect on pass due accounts.EducationSome college in Basic educationSt. Louis, MOAugust 1979 to August 1982High school diploma or GEDSkills Customer service Yes CPT coding Crisis Intervention ICD-10 ICD-9 Insurance Verification Individual / Group Counseling ICD coding Medical office experience Medical records HIPAA |