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Title Student Researcher Customer Service
Target Location US-NY-Plainview
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Hicksville, NY PHONE NUMBER AVAILABLE EMAIL AVAILABLEPhlebotomist with 2+ years of expertise in a research laboratory setting, with a specialty in biomedical science. Experienced in blood-sample testing and collection. Instrumental in performing 10+ venipunctures, injections, immunizations, and patient intakes. Fluent in written and oral Tamil and Sinhala. CORE COMPETENCIESPhlebotomy: Venipuncture, Capillary Blood Collection, Specimen Preparation, Infection Control Medical: First Aid, UrinalysisSoft Skills: Communication, Customer Service, Building Rapport, Problem-Solving, Organizational Skills PROFESSIONAL EXPERIENCECooperative Hospital Society, Ltd. Jaffna, Sri Lanka 2019 - 2020 Medical Laboratory Assistant Administer, process, and document rapid laboratory tests for patients, communicating with them about lab results, test information, and miscellaneous questions. Use laboratory information system (LIS) software to create test orders. Track patient information in browser-based spreadsheets; assist patients in the self-registration process; escalate customer service issues to management; and participate in training as scheduled by management. Hourly, sanitize personal and communal work areas, complete inventory counts, perform equipment sterilization, and transport test samples to the lab. Daily, clean and sanitize laboratory glassware and work stations. Maintain inventory for and order all needed laboratory equipment, solutions, and other materials. Daily, retrieve and deliver samples to 3+ laboratories within the company system. Handle paperwork preparation and data entry for 100+ samples and patients daily. Prepare laboratory specimens (e.g. serum, stool, semen, urine, tissue, etc.) for designated departments/locations prior to laboratory analysis and testing. Unpack specimens from branches or ports and route specimens by type to various staging areas. Prepare all specimens received for testing in designated laboratory departments or locations, such as staging of specimens, centrifuge, separate serum, and blood smears. Aliquot samples for departments, requisition images, and cap specimen aliquots. Prepare excess specimen samples for storage and resolve and document problem specimens. University of Oxford Oxford, UK 2020Student Researcher Completed 10 months of research in an undergraduate laboratory setting, culminating in a year-end presentation and scientific, peer-reviewed paper entitled Analysis of Mutations in the PDGFRA Gene in Gastrointestinal and Colorectal Cancers.EDUCATION/CERTIFICATIONSPhlebotomy Technician Certificate Stepful New York, NY 2022 Certified Phlebotomy Technician (CPT) National Healthcareer Association (NHA) 2022 Bachelor of Science in Biomedical Science University of Oxford  Brookes Oxford, UK 2021 Higher National Diploma in Biomedical Science British College of Applied Studies Sri Lanka 2020

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