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| | Click here or scroll down to respond to this candidateJESSICAKANESHIROStreet Address E Columbia St.Colorado Springs, Co Street Address
Ph. PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEExperienceDental insurance coordinatorSpherion contract positionMay 2021 to May 2022Answering inbound calls in a timely mannerAlso making outbound calls to subscribers and providers about claims and coverage of patientsUpdating claims and files for subscribersMaking sure payments are being sent out correctlyFollowing HIPAA rules about PHIMaking sure each caller verified certain things before proceeding on with the call. Worked with government employees and retirees also took over 50 to 100 calls a dayCustomer Service Rep/DispatcherSelect recovery group llcSept 2019 to April 2021Answering calls and solving customers problems in a timely manner,dispatching calls out to employe and administrative duties.Filling claims.Updating files.Closing and consolidating files.Shredding files and important papers.Making correct payments to vendors ordering office supplies. Making schedule and preparing timesheet for office.Warehouse Associate AmazonColorado Springs, COOctober 2018 to September 2019
Unloaded incoming shipment trucks Tracked all merchandise with scans for each movement of item Stored items on shelves according to routes Updates warehouse logs and computers consistently and accurately Maintained inventory Organized inventory into appropriate areasAdministrative Assistant FJC Personnel, LLC
Colorado Springs, CONovember 2015 to Oct 2018Greeted all clients and visitors,ensuring they received an outstanding first impression of the company Answering and directing phone calls, taking messages when necessaryListen attentively to callers to ensure a positive customer experience Organizing and scheduling meetings and appointments Taking inventory and ordering office supplies Filing, faxing, checking and answering emailsEducation Bachelor of Science in Healthcare Management Grantham University
Kansas City, MO September 2016 to September 2018GPA: 3.7 magma cum laudeAssociate in Science (AS) in Medical Billing & Coding Grantham University - Kansas City, MO August 2014 to September 2016GPA 3.8 magma cum laudeSkillsCPT Coding Medical Billing ICD-10 Medical CodingHealthcare ManagementICD CodingInsurance Verification ICD-9Anatomy knowledge Physiology KnowledgeMedical Office ExperienceTyping 50wpm Medical terminology Customer serviceMicrosoft Office Data Entry10 key calculatorOffice experience 10 key calculatorHIPAADental ADA CodesDental insurance rulesWorking fully remote for 4 hrsAnswering phones |