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Candidate's Name
Highly motivated, energetic and willing to learn. Dependable and verydetail oriented. Flexible, willing to work weekends, holidays and evenings. Comfortable working in a fast paced environment in team setting.Detroit, MI Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEForge Industrial Sta ng, Livonia  Laser Technician July 2017- PRESENT Inspected final products to assess compliance with quality standards and established tolerances. Supported production needs by performing routine tasks using standard procedures and equipment. Carefully packaged finished products and prepared for shipment. Inspected finished products for quality and adherence to customer specifications. Prepared reports and technical documentation of day-to-day production processes. Maintained organized work area by cleaning and removing hazards.AcceptanceNow, Livonia Customer Service Representative November 2020 - August 2021 Resolved concerns with products or services to help with retention and drive sales. Collected customer information and analyzed customer needs to recommend potential products or services. Responded to customer calls and emails to answer questions about products and services. Maintained and managed customer files and databases. Processed 50-75 invoices each week and mailed documentation to clients. Answered product and service questions, suggesting other offerings to attract potential customers. Recorded account information to open new customer accounts. Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.Neighborhood Service Organization, Det  PeeraidNovember 2019 - June 2020 Monitored residents and made sure they had what they needed Listening ear, served food, de-escalate issues. Served meals to residents in accordance with established SKILLSSales, Customer Service,E ective approach toproblem solving. Excellentcommunication andlistening skills, sharp:quick learner.schedules. Reported and documented resident changes in consumption or behaviors. Worked with clients to improve life choices and maximize benefits of programs. Carried out day-to-day duties accurately and efficiently. EDUCATIONSoutheastern High, Detroit  DiplomaSeptember- June 2005Graduate.