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| | Click here or scroll down to respond to this candidateSUMMARY: Banking and retail expert with 17 years of experience looking to obtain a position with a company that has room for internal growth. I excel in positions that allow me to engage with customers to achieve a high level of customer satisfaction and build relationships. Im detailed oriented and will bring a fresh perspective to the customer experience.EXPERIENCE03/2020 - Current Marshalls / Atlanta Braves Atlanta, GA Merchandise Sales Associate Operate cash registers to perform basic sales transactions Display thorough product knowledge of all brands and material while ensuring that all merchandise was correctly labeled and displayed Greet customers and responded to questions related to the merchandise, all while providing outstanding customer service05/2003 09/2019 Associated Credit UnionLoan Processor / Head TellerNorcross, GA Completed transactions according to established guidelines Responsible for evaluating, authorizing approval or deny applications for people or businesses Developed and supported effective relationships with all teammates including branch partners, Operation Manager and Financial Advisors Ensured compliance with internal controls, operational procedures, and risk management policies Performed basic client service functions such as stop payments, research requests, Safe Box access Balanced vault cash within the ATM to ensure adequate cash flow for future use Resolved customer grievances to ensure a positive customer experience 04/2005 08/2019 Parisians/ BelkSales AssociateAtlanta, GA Worked with high profile clientele to enhance store sales by exemplifying thorough knowledge of designer brands that were to their expectations Handled all cash and credit card transactions to finalize customer sale transactions Partnered with internal department associates to enhance the customer shopping experience02/1994 05/2001 Wachovia BankBank TellerAtlanta, GA Assisted customers by providing exceptional customer service, accurately and efficiently processing their transactions Engaged in conversations with customers by actively listening and asking questions Maintained a cash drawer, including cash handling and balancing Balanced ATM machine02/1990 06/1992 Grady Memorial HospitalAdministratorAtlanta, GA Organized, controlled and coordinated services as per the hospital board regulations Completed timely and accurate documentation of patient visits Evaluated personnel and prepared daily reportsSKILLSCashierTeam BuildingMerchandiseCoordinatorRetail SalesMarketingCustomer ServiceLoan ProcessingBank TellerTOOLS/APPLICATIONSMainframe ConsoleQuark XpressMicrosoft MoneyAdding MachinePoint of Sale (POS)systemsInteractive TellerMachines (ITM)Victoria GreenClient Service RepresentativeAtlanta, GA 30349 PHONE NUMBER AVAILABLE EMAIL AVAILABLE |