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Click here or scroll down to respond to this candidateCandidate's Name
Self-motivated and dependable Waiter capable of achieving high performance with minimal supervision. Proficient in assisting guests with reservations, takeout orders and general inquiries. Offering 22 years of experience working in a restaurant.10067 RidgelineMontgomery Village, MD 20886PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCELa Ferme Restaurant, Chevy Chase MD WaiterDec 2000, to current* Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.* Partnered with team members to efficiently serve food and beverages.* Answered phones politely and promptly, accurately recording and confirming reservations.* Arranged each place setting attractively and verified all items were clean and free from water spots and chips.* Plated food and ensured plate presentation and food quality were of highest standard.* Maintained accuracy while handling payments of up to $150-3,000, giving change and printing receipts with computer system.* Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.* Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.* Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.* Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.* Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.* Calculated charges, issued table checks and collected payments from customers.* Managed closing duties, including restocking items and reconciling cash drawer.* Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.* Minimized customer wait times by efficiently taking and filling over 75-150 orders each day.* Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.* Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.* Carried 8 plates at one time without dropping or spilling, decreasing overall customer wait time.* Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.* Served average of 75-150 patrons daily at french restaurant with exceptional service.* Designed custom private function and banquet packages to accommodate groups of up to 40-100, including business dinners, sales presentations, club meetings, weddings and charity events.* Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.* Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.* Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.* Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties of 20 to 50.* Discussed alternative selections with chef for guests with food allergies or gluten-free requests.* Prepared salads and appetizers to back up kitchen staff.* Assisted kitchen staff with food counts by determining number of items required for complete service.* Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.* Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.* Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.* Updated repeat customers on menu changes and updates to maintain quality service relationships.* Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.* Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.* Met or exceeded sales targets on con=sistent basis with proactive promotional strategies and dessert mentions.* Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.* Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.* EDUCATIONCarlos Rosario International School, Washington DCSKILLS* Point of Sale (POS) system operations* Effective sales techniques* Food inspection* Food safety understanding* Dish preparation* Safe food handling* Check payment processing* Table setting arrangements* Seating assignment preparation* Dining customer service* Prompt table clearance* Buffet setup and takedown* Liquor, wine and food service* Hors d'oeuvres service* Quality control* High-volume dining* Special dietary requirements* Conflict and dispute resolution* Service prioritizationAdditional Skills* Maintenance* Work as a handyman from side* Good communication from individual* Always available at any time.LANGUAGESBilingual ( Spanish (main) and English (secondary)) |
