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Candidate's Name
Street Address  S. EVANS AVECHICAGO, ILLINOIS Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCE12/2017-10/2020PRE-CERTIFICATION SPECIALIST, MERCY HOSPITAL AND MEDICAL CENTER. Processing referrals for services and obtaining needed authorizations from the patients payor source.. Contacts insurance companies and other payors to notify of admissions. Obtains and clarifies procedural and diagnosis information form physician. Verifies insurance coverage and benefits for patient admissions either electronically or via other media. Refers patients to financial counselors to assist with payment for services Creates patient pre-registration accounts in the electronic system to allow for the addition of notes to an account. Performs various clerical tasks to expedite the verification process, including documentation of guarantor information, patient information and protocols 07/2017-11/2017PATIENT ACCESS REGISTRAR, RUSH OAK PARK HOSPITAL. Work in all areas of admitting, outpatient and emergency department. Greet and interview the patient in a courteous and professional manner. Obtain pre-certification for outpatients and outpatient surgical procedures. Register in Epic and update patient demographics, subscriber, guarantor and insurance information. Pre-schedule future patient appointments and pending admission. Verify all insurance information and obtain managed care authorizations when needed. Collect bill payments and insurance co-pays. Utilize Epic and Passport systems08/2014-10/2016PATIENT ACCESS REGISTRAR, ST. BERNARD HOSPITAL. Perform admitting and registration in outpatient, emergency department and immediate care clinics. Schedule appointments and exams, collect patient demographics, and obtain insurance information. Verify commercial, Medicare, Medicaid, Managed Care and Workers compensation insurances. Accurately enter physician orders for labs and radiology exams as written. Scheduled patient appointments for follow-up and aftercare. Prepare death certificates. Collect out of pocket payments from immediate care patients. Utilized Meditech and Passport systems2SKILLS STRONG CUSTOMER SERVICE SKILLS SPANISH SPEAKING STRONG EPIC KNOWLEDGE ABLE TO WORK INDEPENDENTLY STRONG PROBLEM-SOLVING SKILLS