Candidate Information Name Available: Register for Free Title Center Representative Loan Processor Target Location US-TX-Austin Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Call Center Representative San Antonio, TX Center Representative Call Austin, TX Service Representative Call Center San Antonio, TX Customer Service Call Center San Antonio, TX Data Entry Distribution Center San Antonio, TX Service Representative Customer Support Austin, TX Customer Service Sales Representative Austin, TX

Candidate's Name
Street Address  Irwin DrSan AntonioPHONE NUMBER AVAILABLE EMAIL AVAILABLESKILLSHard working professional with 25 yrs of banking experience and proven knowledge of conflict resolution, customer communications, and customer retention. Aiming to leverage my skills in addition areas of banking.EXPERIENCEUSAA Federal Bank, San Antonio, TexasConsumer Loan ProcessorJune 2014-JUNE 2018Review, prepare, record and submit loan files.Contact credit bureaus, employees and additional sources in order to check applicants credit and personal references.Contact customers by mail, telephone, or in person concerning acceptance or rejection of applicants.Submit & review loan applications with under-writing for approval.Assist in Auditing loan file completed by loan representativeCreate spreadsheet & provide error logs to management.Coached & Emailed loan representative & provided coaching guidelines to help improve errors.Create management timelines to timely manner.USAA Federal Savings Bank, San Antonio TexasAccounts Payable Back Office RepresentativeOctober 1999-June 2014Responsibility was to assist the Call center with complicated customer request with bank products such as checking, savings cd IRA accounts.Verify & complete extensive research & resolve missing or misapplied payments for credit cards, auto, & mortgage payments, incoming & outgoing bank wire transactions, sort mail packages & distribute to appropriate areas.Reconcile banking accounts & general LedgersAssigned to assist in bank projects monthly.Assisted with the written process of the bank procedures & compliance policies.Prepared spreadsheet to management on a daily basis of work item deadlines of 48hrs turnaround time.Proficient in performing critical deadlines in a timely manner.USAA Federal Savings Bank, San Antonio Texas CompanyCall Center RepresentativeOctober 1996- October 1999Responsibility assisting with incoming customer calls.EDUCATIONSouth San High School San Antonio, Texas -Diploma June 1990AWARDSTop Performer Award, Team Player, & Expert Experience awards.