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Click here or scroll down to respond to this candidateCandidate's Name
7 Peachtree Lane Fairview Heights, IL Street Address
C: PHONE NUMBER AVAILABLE EMAIL AVAILABLEEntry-level IT professional with strong academic backgroundACHIEVEMENTS, SKILLS, AND ABILITIESProven ability to diagnose, troubleshoot, and resolve technical problems.Exemplary academic record. Graduated with 3.7 G.P.A.Quick learner with strong working knowledge of software, hardware, networking, operating systems, and security applicationsOutstanding communication skills; demonstrated background working well with students and co-workers in one-on-one and group settings.Superior analytical and problem-solving abilities, with track record of improving operations.EDUCATIONSanford Brown College, Collinsville, ILDiploma in Computer Support Systems, 7/2004TECHNICAL QUALIFICATIONSOperating Systems:Windows 2003Software Applications:MS Office (Word, Excel, Power Point, Access), Outlook ExchangeNetworking:LAN/WAN, TCP/IP, VPNLanguages:HTML, XMLPROFESSIONAL EXPERIENCEDobbs Tire & Auto 09/2021 PresentFairview Heights, ILSales manager of garageGreeted and actively listened to customers to uncover tire and automotive needs and provide recommendationsOpening and closing store dutiesEnd of day paperworkOrder tiresSet appointmentsValvoline 12/2020 09/2021Belleville, ILGreeted and actively listened to customers to uncover automotive needs and provide recommendationsInstruct customers on the proper oil for vehicleSale Valvoline products to customersSprint 10/2019-01/2020Collinsville, ILGreeted and actively listened to customers to uncover cellphone needs and provide recommendationsTroubleshooting to help customers with issues with cellphone service or productSerra Honda 4/2019-10/2019OFallon, ILCar Sales RepresentativeGreeted and actively listened to customers to uncover purchasing needs and provide recommendations based on automotive requirements.Used consultative sales process to match customers with vehicles suiting their needs.Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives, and explained costs associated with purchase.Informed customers on associated dealer services and products such as extended warranties.Auffenberg,Belleville, IL5/2016-4/2019Car Sales RepresentativeGreeted and actively listened to customers to uncover purchasing needs and provide recommendations based on automotive requirements.Used consultative sales process to match customers with vehicles suiting their needs.Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives, and explained costs associated with purchase.Informed customers on associated dealer services and products such as extended warranties.Market Source,Fairview Heights, IL6/2015-5/2016Account Sales RepresentativeProvided support to clients.Answering questions and assisting clients with issues either directly or through one of the more senior members of account team.Maintained a growing knowledge to manage clients and optimize their businesses.Identify and match customer product needs with products and services by interviewing customers and discussing their needs.Burger King,Fairview Heights, IL1/2012-6/2015CookPrepared all food items in a hygienic and timely manner.Upheld the stocking of the items throughout the shift.Prepared items for broiling, grilling, frying, or other cooking methods. |
