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Title Service Representative Customer
Target Location US-PA-Monroeville
Phone Available with paid plan
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Candidate's Name
Street Address  Duquesne Place Dr.Apt Street Address
Duquesne, PA Street Address
PHONE NUMBER AVAILABLECareer Objective: Seeking a Customer Service Representative position that will allow me to use my acquired knowledge and experience to assist individuals with various travel needs. Education: Community College of Allegheny County800 Allegheny AvenuePittsburgh, Pennsylvania 15233Major: Pre- Register Nursing11/2012 Continue EducationGuilford Technical Community College601 Highpoint RoadJamestown, North Carolina 27282Major: Social Work Minor: Psychology08/2002Employment: Veterans Affairs4100 Allequippa St. 600 North Bell Avenue, Building #2, Suite 190 Pittsburgh, PA 15240Psychiatric Aide01/2016  10/2020Duties: Assist mentally impaired, emotionally disturbed and physical incapacitated patients with daily living activities. Assist with implementing groups by leading patients in educational and recreational activities. Encourage patients to participate in team oriented activities by building patients confidence through increased self-reliance and redirecting socially unacceptable behavior by enforcing customized treatment plan goals. Accompanies patients to and from examinations and treatments. Assist with admission of patients by collecting patient information, orienting patients to individual units and checking for contraband when indicated. Perform nursing duties, such as taking full set vital signs, one on one care, and Med Line. Complete administrative tasks, such as entering orders into computer, answering telephone calls, and maintaining medical/facility information Loyal Source3680 Avalon Park E. BlvdSuite 310Alafaya, FL 32828Certified Nurses Aide01/2015  1/20161Duties: Assist mentally impaired, emotionally disturbed and physical incapacitated patients with daily living activities. Assist with implementing groups by leading patients in educational and recreational activities. Encourage patients to participate in team oriented activities by building patients confidence through increased self-reliance and redirecting socially unacceptable behavior by enforcing customized treatment plan goals. Accompanies patients to and from examinations and treatments. Assist with admission of patients by collecting patient information, orienting patients to individual units and checking for contraband when indicated. Perform nursing duties, such as taking full set vital signs, one on one care, and Med Line. Complete administrative tasks, such as entering orders into computer, answering telephone calls, and maintaining medical/facility information. Maxim Health1000 Gamma Drive Suite 101Pittsburgh, PA 15238Certified Nurses Aide05/2014  01/2015Duties: Assisted mentally impaired with group activities, patient care, and full set vitals. Implemented patient treatment plan goals by motivating patients in redirecting socially unacceptable behaviors. Assisted with the admission of patients by collecting information, orientating patients to units and checking patients for any contraband. Assisted with nurse plan of actions for individual patients. Performed various CAN duties such as taking full set vital signs, obtaining specimens and support doctors with diagnostic tests. Performed an array of patient care treatment to include but not limited to the application and removal of sterile dressings, foot soaks, and the encouragement of patients to maintain basic grooming standards. Monitored patients physical and emotional progress using designated charting techniques. Maintained safe and secure environment for patients. Kindred Hospital1004 Arch StreetPittsburgh, PA 15212Certified Nurses Aide08/2013  06/20142Duties: Assisted individual patients with quality care services. Administered full vital signs, assisted patient with bathing, dressing and feeding. Accurately and timely documented progress notes into patients charts.Delta T-GroupCarnegie Office Park600 North Bell Avenue, Building #2, Suite 190Carnegie, Pennsylvania 15106Certified Nurses Aide06/2010  12/2011Duties: Assisted with activities of daily living in hospital, nursing home, group homes and Hospice care. Assisted with bathing, dressing, feedings, vital signs and recording and documenting patients information.Allegheny Count Kane Hospital955 Rivermont DrivePittsburgh, Pennsylvania 15207Certified Nurses Aide09/2005  10/2009Duties: Assisted patients with quality care services, making observations pertaining to patients needs. Retrieved full set vital signs. Assisted with bathing, dressing and feeding for those who were not able to assist themselves. Transferred patients from bed to wheelchairs. Documented information into each patients chart. Escorted patients to physician appointments held at other facilities. Life Care Hospital, Inc.225 Penn AvenuePittsburgh, Pennsylvania 15221Mental Health Aide01/2004  06/2006Duties: Assisted patients by taking temperature, pulse, respiration and blood pressure. Assisted with bathing, dressings, feedings and snacks. Assisted with group activities and events. Also participated and implemented group counseling classes on drug interactions. Participated in code strong with call by RN in charge. Recorded and documented information into patients records. Charles Morris Nursing and Rehabilitation Center200 JHF DrivePittsburgh, Pennsylvania 15217Certified Nurses Aide03/2003  06/20053Duties: Assisted residents with making assessment on residents needs. Assisted with bathing, dressing and feedings. Cleaned and disinfected rooms and furnishings to maintain a safe and orderly environment. Accompanied patients to and from appointments, shopping trips, and recreational events. Nurses Aide, Inc. Angel Hands Home Care2722 N. Church Street Suite EGreensboro, North Carolina 27405Certified Nurses Aide03/1998  08/2002Duties: Implemented and attend activities and programs designed for patient revival and participation. Escorted patients to and from the facility when required. Recorded and maintained patient information in patient charts.Guilford County Mental Health232 North Edge worth StreetGreensboro, North Carolina 27401Paraprofessional03/1998  08/2000Duties: Assisted with A.M. care to include retrieving full set vital signs. Assisted patients with group activities and therapeutic events. Escorted residents to and from hospital, restaurants and stores. Implemented goal plans as assigned to individual residents. Documented and recorded information as it pertained to individual patient progress or regression. References available upon request45

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