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Click here or scroll down to respond to this candidateCandidate's Name
Customer ServiceIndianapolis, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEMy name is Candidate's Name , I graduated from Anderson High School. My school years was good to me. I graduated with a 3.0 GPA. I was a Wrestling manager for all of my highschool years. I also did cheerleading for 3 years of my high school career. I am now in college to receive my associates degree in Medical Administration. I am attending Ultimate Medical Academy. I will be graduating college in 2023. I am a very Outgoing person and eager to assist the team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in a friendly and knowledgeable manner. Bringing 6 years of Customer Service experience.Willing to relocate to: Indianapolis, IN - -Authorized to work in the US for any employerWork ExperienceBest Care DayCareDaycare Home - Anderson, INJanuary 2016 to PresentMy grandma runs a daycare for about 4 years now and I have worked and helped her since she was certified and actually made a company.On my free time I still help her when she needs me. Call Center RepresentativeContinuum Global Solutions - Anderson, INAugust 2021 to January 2022Receive calls for VZconfirm billing infoTroubleshoot all issuesPlan and feature changesCustomer Service RepresentativeTeleServices Direct Employment - Anderson, INJuly 2020 to February 20211. Satisfy customers even after having to collect payments 2. Always speak respectfully3. Resubscribe radio plansAssistant TeacherKindercare Learning Centers - Indianapolis, INAugust 2020 to December 2020I mentor and teach kids from 9:30am-6pmAfter School TeacherKidscape - Anderson, INJuly 2020 to December 2020I find creative ways to interact with the kids on a daily basics. I have snack time then find activity. This is from 3-6pmUPS Package HandlerUPS - Indianapolis, INMarch 2020 to December 2020Load shipments into trailers.DSP (Direct Support Professional)DSA - Anderson, INMay 2019 to February 2020I supported all daily routines with and for the consumers at their homes. I was a caregiver ServerOlive Garden - Anderson, INAugust 2018 to January 2019Answered questions about menu selections and made recommendations when requested. Drove sales by effectively upselling products to customers. Calculated charges, issued bills and collected payments. CashierPayless Grocery - Grand Prairie, TXJanuary 2018 to June 2018Processed customers orders by efficiently scanning items, weighing fruit and vegetables and accurately coding special items.Added new merchandise to checkout lane shelves and kept displayed products neat and orderly.Bagged purchased items properly to prevent delicate products from breakage. Restaurant ServerPonderosa Steakhouse - Anderson, INAugust 2017 to December 2017Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.Cleaned, sanitized and organized food speed racks, bins, dry storage racks and chemical storage room.Consistently received a 100% rate of customer satisfaction. Cashier Customer ServiceWendys - Anderson, INJuly 2016 to August 2017Assisted customers with store and product complaints. Maintained adequate cash supply in cash drawers in multiple checkout stations.Provided professional and courteous service at all times. EducationHigh School DiplomaAnderson High School - Anderson, IN2019Skills Customer Service Training Sales Server Organizational Skills Care Giver Food Safety Cheerleading Developmental Disabilities Experience Gymnastics Vital Signs Experience Medication Administration Experience with Children Cleaning Experience Childcare (6 years) Teaching Autism Experience Classroom Management Mentoring Babysitting Early Childhood Education Special Needs Toddler Care Upselling Applied Behavior Analysis Warehouse experienceCertifications and Licensesdriver's licenseCPR/First AidAssessmentsCall Center Customer Service FamiliarJuly 2019Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: FamiliarWork Style: Reliability ProficientJune 2020Tendency to be dependable and come to workFull results: ProficientSales Skills FamiliarNovember 2019Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.Full results: FamiliarWork style: Reliability ProficientJune 2020Tendency to be dependable and come to workFull results: ProficientElementary school classroom management Proficient December 2019Managing behavior in elementary school classrooms. Full results: ProficientBuilding relationships for childcare providers Familiar March 2020Building positive and productive relationships with families of children ages 03 Full results: FamiliarCustomer service FamiliarMarch 2021Identifying and resolving common customer issuesFull results: FamiliarDirect care Highly ProficientJanuary 2021Showing sensitivity and enthusiasm while providing care to patients. Full results: Highly ProficientEarly childhood development ProficientOctober 2019Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: ProficientHome health aide skills ProficientOctober 2020Providing care to patients in a home settingFull results: ProficientRetail customer service ProficientApril 2021Comprehending and responding to retail customer needs Full results: ProficientFront desk agent (hotel) ExpertOctober 2021Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: ExpertIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSKILLSHighly responsible and reliable Sales techniquesFood safety understanding Payment processingEffective sales techniques Upbeat, outgoing and positive Cash handling |
