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Street Address  EMAIL AVAILABLE PHONE NUMBER AVAILABLEEDUCATIONStrayer University Baltimore, MDM.B.A. Masters of Business Administration 20174.0Academic Standing: SatisfactorySojourner-Douglass College Baltimore, MDB.S.Degree in Healthcare Administration 2013SUMMARY OF QUALIFICATIONSAdvanced Microsoft Office Suite skills (Word, PowerPoint, Excel, Outlook)Strong quantitative and qualitative analytical skillsStrong leadership and interpersonal skillsStrong organizational and multi-tasking skillsWorks with sensitive information while maintaining strict confidentialityAbility to quickly learn and manage new technology and databasesTyped 60+wpmPROFESSIONAL EXPERIENCE24-Hour Dependable Medical Supplies Middle River, MDAdministrative Assistant May 2015-December 2021Reviews tax qualified certifications, assessment records, and proof of loss statements to determine eligibilityCoordinates course of actions for eligible clientsProvides Guidance to clients on Medical Supply selectionActs as liaison between clients and medical supply vendorsPerforms and services documentation for all notice of claims pertaining to policy benefitsCalls and verifies provider qualifications for policy benefitsIdentifies assessment typeSet-up initial assessments with vendor, and resource listsProcesses eligibility documentation within three-day service level agreementCreates correspondences for eligibility determinationOperates comprehensive office equipment to meet office deliverablesMonitors and tracks all follow-up assessments and/or plans of care based on product type, diagnosis,and eligibilityThe Alf House Pikesville, MDAdministrative Assistant August 2010-November 2014Managed calendars via Microsoft Outlook Scheduled travel,and performed meeting and event coordinationPrepared reports and financial data (for what)Screened and answered phone calls (multi-phone line)Greeted and directed visitors to designated locationsCreated spreadsheets for budgeting, storing data, presentations, discounts/profitsComposed and generated presentation for new ideas for the companyInterviewed and selected candidates for Administrative assistant position and front desk clerkPrepared payroll for 12 employees using (put software system utilized) by ensuring best practicesTrained new hires on organizations policies, procedures, and best practicesJohns Hopkins Hospital Baltimore, MDMedical Administration Internship June 2011-June 2013Served as patient coordinator i.e. scheduling appointmentsConducted patient case histories by interviewing and gathering pertinent medical history Compiled medical records and chartsTransferred lab results to appropriate clinician(s)Procured all office supplies and up-keep of office appearanceSubmitted and tracked all IT and maintenance ticketsCoordinated patient check-in and registrationCreated and modified documents using Microsoft officeProcess all lifecycle of purchase ordersSubmitted and updated leave balances for all staff members