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Title Parts Manager Customer Service
Target Location US-MI-Belleville
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLE / EMAIL AVAILABLEObjective: Awarded a position where my talents, experiences and passion in management, customer service, quality control, sales and marketing will accelerate our success.EXPERIENCED&D Bros LLC (est. January 2020 to Present)Founder/ Managing PartnerResale Experts helping find the best savings on any product or service and passing that on to our valued customersFollow market trendsUnite buys with sellers that meet thier criteria and have been personally vettedFlawless Customer Satisfaction RecordJack Demmer Automotive (February 2018 to November 2019)Parts Counter Person at Demmer Collision Center and Jack Demmer LincolnWork with multiple new and used suppliers to get vehicles finished quickly and correctly the first timeComfortable utilizing ADP/CDK, ROME, and MICROCATWork with technicians and front counter to maximize profit and minimize vehicle downtimeTODD WENZEL Buick GMC (December 2015 to January 2018)Assistant Parts Manager- Support Parts Manager/ Oversee 4 counter people and 2 driversDEALERTRACK DMS / GM GLOBALFacilitated a $500k parts return creating a more favorable P&L and less stagnant inventory from previous ownershipAssist 100+ wholesale accountsDisabled American Veterans Thrift Store (April 2013 to October 2016)Manager  Oversee all aspects of Retail, Human Resources, Production, Customer Care Responsible for forty+ employees and 3 assistant managers with a "Customer 1st" mentalityCreate a culture of unity and teamwork through goals, accountability and strong work ethicManage inventory, schedules, P&L, Build and maintain relationships with worldwide recycling organizations and donation centers >broke ALL sales records by $100k per month, every month employedThe Salvation Army Southeast Michigan (September 2009 to February 2013)Store Manager- Oversee sixty+ employees within retail/donations/productionManaged five retail stores throughout Southeast MichiganExceeded all sales goals; accomplishing $1 million+ beyond sales goals year after yearAwarded for Top Manager in Sales Growth each year employed / Tasked to head training seminars for all S.E. MI 33 Store managers to duplicate my successSaturn of Farmington Hills (August 2005 to June 2009)Parts Consultant - Work with wholesale and retail customersTake part orders and schedule deliveriesGM GLOBAL / REYNOLDS AND REYNOLDSCheck and maintain all inventory to ensure accuracyA.G.T. Broadcast Services (June 2001 to July 2005)Promoted from Data Entry to Lead CSRPromoted from Lead CSR to Account Excecutive and finally to General Manager of Broadcast Advertisment DistributionResponsible for all broadcast distribution throughout North AmericaAquire new and maintain current client accountsCreate budget, Multitask, Quality Control, Implement processes and train employeesEDUCATION: Specs Howard School of Media Arts, Southfield, MI12/2001 Graduate 3.8GPACommercial copywriting, Marketing and Sales strategies, Project ManagementEducated in business management, Marketing strategies, on-air and broadcast engineering, FCC Standards

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