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1253 tobey driveGahanna oh 43230PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveAn interesting position with a growing company where my skills in Delivery Services, Sales, Customer Service, Call Center, Management and Insurance Sales can be utilized to help the company grow. I am seeking a position where I can develop and excel while giving my best to an employer.Work ExperienceMay 2019 - PresentDoordash DeliveryResponsible for picking up customers food in a timely manner and delivering orders to homes and businesses.May 2019 - PresentRoadieResponsible for picking up supplies at Home Depot and medications at CVS then delivering to customer jvm very timely manner.July 2019 - PresentJimmy JonesFood delivery in a 'freaky fast time'.Sept 2017 Feb 2019Retention Specialist/Customer ServiceComcast Sterling Heights, MichiganResponsible for customers issues as far as their bill, questions regarding their bill, repackaging their services to a better desired price of the customer, and retaining customers by upselling, while they are trying to disconnect their services.Jan 2013 March 2017Customer Service Agent/SalesKelsey International CaliforniaResponsible for selling products and services on inbound/outbound customer inquiry calls, answering inbound telephone calls, responsible for researching and resolving complaints to ensure customer retention and satisfaction, Basic customer service calls including address change, accepting payments, etc. for dental and vision policies. Dec 2011 Jan 2013Customer Service Agent/SalesDialogue Marketing Inc. Troy, MichiganResponsible for selling products and services on inbound/outbound customer inquiry calls, answering inbound telephone calls, responsible for researching and resolving complaints to ensure customer retention and satisfaction, Basic customer service calls including address change, accepting payments, etc.November 2010 2012ItWorks DistributorItWorks Inc. - MichiganResponsible for taking orders of existing customers and securing prospective non-member clienteles by telephone communication or by in-home presentation, Scheduling appointments, Liaising between the company and the customers for up-to-date condition on pricing, service and latest product release launches, generating new customers in order to increase revenue thru cold calling. June 2002 April 2011Sales ConsultantPure Romance CincinnatiGenerate new and repeat sales by providing product and technical information in a timely manner, Accurately process customer transactions such as orders, quotes or returns, Present price, credit and terms in accordance with standard procedures and customers profitability profiles, Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint. EDUCATIONThe Stenotype Institute Toledo, OhioBowling Green State UniversityKaplan University Southfield, Michigan Health & Accident Insurance License Recognitions & Organization Memberships Board of Directors Member, Pure Romance Presidents Club Member, Pure Romance 4th in National Sales Level for the Senior Consultant Level, Pure Romance Senior Board of Directors Member, Pure Romance Number 2 in the Nation in sales for Pure Romance won a brand new car ReferencesJawyna Griffin, Business Colleague at Comcast, PHONE NUMBER AVAILABLE Sandy Vock, Credit Acceptance Corp, PHONE NUMBER AVAILABLETisha Harmon, Business Colleague at Comcast, PHONE NUMBER AVAILABLE Nicole Norman, Business Associate at Dialogue Marketing, PHONE NUMBER AVAILABLE Makkenzi Hanna, business Associate at Chase, PHONE NUMBER AVAILABLE/pre> |