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Title Administrative Assistant Customer Service
Target Location US-MI-Pentwater
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Candidate's Name
Street Address  Lorne DrivePentwater, Mi Street Address
EMAIL AVAILABLECall PHONE NUMBER AVAILABLE Please leave a messageSKILLS & ACCOMPLISHMENTS:Associates degree in Business/Graphic Communications includes business, computer, graphic design, marketing & oral communications. Proficient in computer software: Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Data Entry, QuickBooks, and several design programs. Customer service is my forte. Great verbal and written communications. Proficient in American Sign Language. Successful multi-business owner. Years of experience working with the public and in an office environment either in a group or on my own. Raised two children, one being deaf, as a single mother all while working full time and going to college full time.EXPERIENCE:Jimmys PubMontague, Mi August 2020PresentOwner/Operations Manager: Manage and run 10+ person business, including finances, inventory, ordering, scheduling, recruiting, writing procedures, planning events, talking with venders and customers and what ever else pops up along the way as a manager does. Now preparing to sell to the next generation in the family.GHSP-Hart, Mi October 2012August 2020Administrative Assistant: Experienced Admin. with a demonstrated history of working in the automotive industry. Starting from the ground floor worked way up to Administrative Assistant during my 9 years stay. Skilled in Failure Mode and Effects Analysis (FMEA), Lean Manufacturing, Continuous Improvement, and 5S. Planned, scheduled departmental meetings, scheduled, and performed required trainings & awareness classes. Wrote procedures & work orders. Maintained data bases. Self-taught Auto Cad for building layout fire, and bad weather routes, and whatever else my team needs. Maintained inventory using lot traceability. Lock-Out Tag-Out Trainer Certified, DOT Hazmat Certified as well Successful completion of The Dale Carnegie Course. Exercising safety, quality and following written procedures & processes was top priority.Kellys Pub/Jimmys Pub-Fremont/Montague, Mi March 2006October 2012Owner/Manager: Manage and run 10+ person business, including finances, inventory, ordering, scheduling, recruiting, writing procedures, planning events, talking with venders and customers and whatever else pops up along the way as a manager does.Gap Filler December 2005March 2006Married, moved across state, then out of state to Ohio for husbands job. Divorced for his infidelity and moved back to the area.West Side Distributing-Grand Rapids, Mi April 2000December 2005Marketing: Designed and produced point of sale from start to finish using many design programs, media, and equipment.Trophy House-Muskegon, Mi August 1997January 2000Assistant Designer: Created screen print/embroidery designs and logos from concept to production. Worked with customers hands on making sure their design is to the customers expectations.Kellys Daycare-Muskegon, Mi July 1994  August 1997Licensed Daycare Provider: Owned, Operated and Managed a 6 child (plus 2 of my own) daycare in my home.Buyers Guide Newspaper-Muskegon, Mi May 1991  August 1993Customer Service: Took in customer written ads at front desk, answered phones, handled monies, maintained billing, and proofread all classified ads.EDUCATION:Graduation 1999 Baker College of Muskegon Associates: Business/Graphic Communications. GPA: 3.75 Deans list almost every quarterREFERENCES:Greg Kwast Past Supervisor 231-873-6573Garth Gaffney Past Supervisor 231-873-6594Laura Love PHONE NUMBER AVAILABLE/pre>

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