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Alexander City, AL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummarySkills eeeCustomer support needs assessmentCall Center OperationsService desk supportCommunicationExperienceApril 2012 to February 2022C&S Fashion Syacauga, AL >)Customer Service TechnologyAssisted online users via live chat, webconference and phone to resolve issues relatedto software and system use and access.Maintained inventory of IT supplies by checkingand documenting levels regularly.Kept customers informed about issue resolutionprogress and provided updated estimated timesof resolution on ongoing basis.July 2010 to February 2011American Inn Motel Alexander City, ALClerkDocumented and routed business correspondenceto manage office paperwork.Prepared and issued purchase orders, invoicesand statements.Education and TrainingMay 1994 Marbury High School Marbury, ALHigh School DiplomaII ) |