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Street Address , PHONE NUMBER AVAILABLE, EMAIL AVAILABLECAREER OBJECTIVESeeking opportunity for employment and professional growth capitalizing on over 30 years of Sales experience with a wide range of business customers across multiple industries.PROFESSIONAL EXPERIENCENOVEMBER 2019 APRIL 2022PROJECT MANAGER II, DIVERSANT, Red Bank, NJ (VERIZON CONTRACTOR)Manage multiple customer relationship projects with measurable goals in the areas of customer satisfaction, revenue growth and revenue protection. Proficient in MS Office and SFDC (Sales Force Dot Com)FEBRUARY 2011 MARCH, 2019CLIENT SERVICES MANAGER, XO Communications, Nashville. TNBusiness analysis for assigned customer base. Customer retention and revenue protection and assuring customer satisfaction with Company products and services.MAY 2006 DECEMBER 2009INSIDE SALES REPRESENTATICE, DELL CORPORATION, NASHVILLE, TNSell Computers, Servers, Software and Accessories to meet customer's identified business needs.DECEMBER 2004 MAY 2006INSURANCE AGENT, AMERICAN GENERAL INSURANCE, NASHVILLE,TNSales of Life and Health Insurance and Annuities to meet identified family needs.JULY 2003 DECEMBER 2004FINANCIAL SERVICES ASSOCIATE, PRUDENTIAL INSURANCE CO., NASHVILLE, TNFinancial Planning and Sales of Life and Health Insurance and Annuities to meet identified family needs. Passed Series 7 and Series 66 Life Insurance Exams.SEPTEMBER 1977 JANUARY 2003REGIONAL ACCOUNT MANAGER, BELLSOUTH CORPORATION, NASHVILLE, TNHeld several positions including Customer Service Manager, Technical Support Manager and Regional Account Manager. responsibility for sales revenue generation and protection and management of embeded base including customer satisfaction and market development.AUGUST 1964 JUNE 1968HIGH SCHOOL GRADUATION, Giles County High School,Pulaski, TN - Beta Club, Library Club, Future Farmers of America, Academic Top 10AUGUST 1968 JUNE 1975BACHELORS DEGREE, BIOLOGY-PRE MED, Tennessee State UniversityNashville, TN Honors Program, Biology Club, Kappa Alpha Psi FraternitySKILLSLISTENNG SKILLSCOMMUNICATIONS SKILLSPROJECT MANAGEMENTMS OFFICE SUITESALES FORCE DOT COM /CRMNEGOTIOTION SKILLSACTIVITIESOutdoor activities, Hunting, Golf, in addition to Family and Church Activities |