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Street Address Topton StreetNew Carrollton, MD Street Address
Phone: PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveSeeking an opportunity for a position, where I am able to cater to the needs of the service, efficiently and effectively and serve the organization dedicatedly. Complete tracking and monitoring requirements required by the Office of Administration, including records plan, property tracking, training records, etc.2. Serves as COR and manages equipment contracts.3. Pulls data needed for reports and projects from various effective ways to present data.4. Drafts and reviews external communication and coordinates disbursal.5Ability SummaryPositive attitude, motivated, goal-oriented, and well organizedExcellent clinical, customer service and communication skillsProficient in Microsoft Office, including Word, Excel, Access, PowerPoint, and OutlookAbility to type 40 words per minute accuratelyExcellent planning, organizing and auditing skillsStrong multi-tasking and service skills and dedication to organizational goalsLEAD ADVANCE MEDICAL SUPPORT ASSISTANT/ ADVANCED MEDICAL SUPPORT ASSISTANT10/2017 -CURRENT DEPARTMENT OF VETERANS AFFAIRS WASHINGTON, DCSalary GS-07Performs a variety of receptionist, record keeping,and miscellaneous administrative support work associated with the care and services provided in medical wards, clinics, or other such departments of a medical facility.Perform technical and administrative work in support of position classification and/or staffing programs and functions.Arranges and schedules medical appointments and determines patient eligibility for services.Receive and interview patients for personal data and other information necessary to complete a variety of clinical record forms for processing admission and disposition of patients. Respond to emergency calls and notify emergency medical personnel.Take the lead on identifying and coordinating with ward/clinic management the correction of errors resulting in workload rejection in Patient Care EncounterConducting quantitative/qualitative analysis of program accomplishments, effectiveness, and/or compliance with meeting specific goals, objectives, rules, and regulationsKnowledge of the Veterans Health Information & Technology Architecture (VistA), CPRS . PATS-R, and Customer Relationship Management (CRM).PATIENT CARE COORDINATOR01/2015-10/2017Cystic Fibrosis Services Pharmacy At Walgreens Alliance CompanyBethesda, MDAssist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.Consult supervisor, team members and appropriate resources to solve coding questionIdentify customer's concerns, perform the tasks required to resolve issues accurately and timely, and follow-up as necessary to ensure a satisfactory resolutionComply constantly with HIPAA standards while preparing patient documentation and in other interactionsPreparing briefings, memoranda, reports, discovery requests and other pertinent documents from internal and/or external clients.Develops and manages a tracking system for follow up careAssuring the accuracy of electronic records in accordance with COMDTINST M1080.10 series.CERTIFIED PHARMACY TECHNICIAN09/2012-01/2015CVS PharmacyNew Carrollton, MDReceive written prescription or refill requests and verify that information is complete and accurate.Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.Establish or maintain patient profiles, including lists of medications taken by individual patients.Prince Georges Hospital /Gladys Spellman Specialty Hospital & Nursing Center05/1997 -07/2011 Nutrition Coordinator/ TechnicianObserve patient food intake and report progress and dietary problems to dietician.Analyze menus or recipes, standardize recipes, or test new products.Conduct nutritional assessments of individuals, including obtaining and evaluatingindividuals' dietary histories, to plan nutritional programs.Education and TrainingIssuing InstitutionQualificationCourse of StudyDoctors HelpPrince Georges HospitalCVS Pharmacy Technician ProgramCertificateCertificateCertificateMedical AssistantSAW programPharmacy Technician |