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PHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address Burnstone RunLawrenceville, GAHealth Informatics Health Care Management RN/ internship in health informaticsTeam player with good interpersonal and relationship building skillsPHI and PII data management and governanceAbility to work with various age groupsGood documentation SkillsExpert knowledge of pharmacology.Expert Knowledge of immunization regulations and protocols.Hospital Staff Management and Patient Care ExpertProficient in the use of a computers MS Office, PowerPoint, Excel, Word, Outlook, Patient Data entry and documentation. Data governance.Know about RFP in health informationStrategic thinker, self-driven and ability to manage competing prioritiesUnderstanding of child behavior and development patternsExperience working with diverse cultural groupsStrong verbal and written communication skillsWillingness to learn and grow.Professional ExperienceSr Nurse Care Management Coordinator, Aga Khan Hospital, Karachi, Pakistan (2009- 2010)Led the initiative to ensure quality of patient care by implementing standard operating proceduresDesigned ways to evaluate efficiency and performance measurement and supported alignment with other areas around overall nurse care management performance.Analyzed data on patient outcomes and other quality indicators such as peer review, incident reports, use of policies and procedures, evaluation of equipment, supplies and products etc to determine the updates to standard operating procedures and overall operations modifications.Ensured resources availability for cross functional departments and day to day operations.Led the coordination and management of all resources necessary to provide optimal nursing care, including availability of staff resources, patient care suppliesLed the initiative to evaluate and improve overall positive patient experience and optimal delivery of patients clinical needs.Maintained an optimal level of productivity, and coordinated the 24-hour staffing and scheduling patterns and management standards.Developed service strategies and monitored service levels against indicators to demonstrate improvement in customer and patient satisfaction in coordination with other patient care teams.Maintained and promoted effective relationships with patients, families, department staff, other departments, medical staff and their support staff, other health care facilities and vendors.Head Nurse and Infection Control Monitor, Aga Khan Hospital, Karachi, Pakistan (2006- 2009)Acted as a liaison between medical and nursing staff, ensuring roles and responsibility are well understood and implemented.Managed the protocols for effective patient data entry by the nursing staffParticipated in shared cross disciplinary team training and recommended changes in nursing practice to promote new approaches and concepts.Led the practice of professional nursing and the delivery of nursing care.Established clinical direction for nursing care delivery, provides clinical supervision and is responsible for quality outcomes.Responsible for attaining and maintaining adherence to regulatory standards.Led the operations with other departments and disciplines to provide effective, efficient and compassionate patient care.Shift Supervisor, Aga Khan Hospital, Karachi, Pakistan (2005- 2006)Led as shift supervisor, responsible for ensuring required shift staffing coverage, managing a staff of 40 RN along with performing shift supervisor duties.Provided clinical supervision on a shift basis including: coordination and assignment of patient care; functions as a unit patient flow coordinator, facilitating admissions, discharges and transfers; coordinates unit staffing for next shift with the Director/Clinical Manager, Coordinator and/or House Officer;Served as a clinical and leadership resource for the staff, managing department staff evaluations and performance reviews.Provided basic nursing skills and procedures including developing, implementing and revising plan of care.Critical Care Nurse, Aga Khan Hospital, Karachi, Pakistan (2001- 2003)Provided an advanced level of care to critical patients, triaging multiple, complex priorities, all while delivering exceptional care and communication.Led the rapid response team pages accessing and recognizing deteriorating patient condition, and communicating with the interdisciplinary team, and leading the interventions.Provided assistance and support to the patients primary nurse to meet the emergent potential need of the patient.assisted and led patient transfers to higher levels of care or diagnostic testing requiring an RN.Maintained accurate documentation on the actions, medications and procedures as part of Rapid Response Team and reported the same to quality control teamsLed the improvement of the experience of critically ill patients throughout the inpatient areas, establishing optimal levels of care and improved outcomes.Registered Nurse, Orthopedic Medical Institution, Karachi, Pakistan (1999- 2000)Facilitated patient care by assessing and evaluating patient's physical, psychosocial and emotional needs.Coordinated the delivery of safe and appropriate patient careFacilitated the education of patients and families for medication adherence and condition managementMaintained accurate documentation on the actions, medications and procedures as part of day to day patient managementLed the improvement of the experience of critically ill patients throughout the inpatient areas, establishing optimal levels of care and improved outcomes.Coordinated discharges and admissionsImplemented nursing policies, procedures, protocols, treatments, standards of care and nurse practice act.Implemented the procedures for medication administration and administered oral, subcutaneous, sublingual and IM medications;Education backgroundMasters in Health informatics, Grand Canyon University, Phoenix, AZ (2020-2022)Bachelors of Science in Nursing, Aga Khan University Karachi, PakistanDiploma in midwifery and Nursing, Islamic Mission Hospital, Karachi, Pakistan |