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SummaryTo obtain a position in a new working environment that will help me acquire new working skills and help me grow with the company. Always open for new opportunities and experiences that come along the way. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.EXPERIENCEDouble P Corporation, Norridge IL SupervisorDecember 2015 - Present-Complete store opening and closing procedures and balanced tills.-Responded to and resolved customer questions and concerns.-Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.-Trained new employees and delegated daily tasks and responsibilities.-Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.-Resolving customer issuesAutozone, Melrose Park IL Part Sale ManagerJanuary 2020- January 2021-Greeted customer via telephone and in person to answer questions, revolve concerns and complete sales.- Assisted customers in finding appropriate parts promptly.- Ordered parts from various distributors to fulfill demands.- Conducted cash handling, credit card transactions and registercloseout at the end of business day.-Maintained clean and neat parts for the customer and sales floor.- Stocked and managed stock of parts.- Inspected parts for defects, removing damaged parts and replacing them with new ones.- Trained and removed junior employees on regulations, best practices and performance strategies.-Responded to customer inquiries and delivered appropriate information after carefully researching issues.-EDUCATIONSteinmetz College Prep, Chicago, IL High School DiplomaSeptember 2011 - June 2015Malcolm X College, Chicago, ILAugust 2019 - Present4928 W Wrightwood AveChicago, IL 60639PHONE NUMBER AVAILABLEEMAIL AVAILABLESKILLS- Customer Service- Communication Skills-Staff Management-Cash handling expertise-Inventory control and record keeping-Safety understandingLANGUAGES-English & Spanish |