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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional with healthcare industry and administrative support experience. Accustomed to working in environments where accuracy and accountability are essential. Consistently models and inspires high levels of integrity. Follows policies, procedures, and guidelines to assure consistent quality.Strong verbal, written and interpersonal communication skills.Well-organized, manages time and priorities in multi-task environments.Data entry experience using 10-key number pad.Typing Speed: 45 WPM.Greenway Prime Suite EHR Microsoft Office Applications  Word, Outlook, Excel, and PowerPointKEY QUALIFICATIONSElectronic Health Records (EHR) Electronic Medical Records (EMR) Managed Care (HMO PPO POS)Workers Compensation Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)Medical Terminology Anatomy & Physiology HIPAA ComplianceMedical Coding (ICD-9-CM ICD-10-CM HCPCS CPT)EDUCATIONUltimate Medical Academy Diploma  Medical Billing and Coding, 2020Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals CertificateGeorgia Perimeter College Healthcare Administration (credits earned towards degree), 2015PROFESSIONAL EXPERIENCEAT&T  Alpharetta, GA 03/1999  PresentOffice Assistant / Customer Service RepresentativeCorrespond with clients via email and telephone.Complete data entry duties (10-key number pad), wire transfers, and mail extraction.Post payments to client accounts and commercial accounts; perform accounts receivable duties.Prepare and make bank deposits.Utilize Warsaw, RPS, and Bocris software; scan files to be saved into database via Falcon Scanner.Additional experience includes serving in a Medical Administrative Assistant Intern at University Hospital.File Management Electronic Medical Records (EMR)