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Click here or scroll down to respond to this candidateCandidate's Name
Street Address SW 13 AVE Telephone: PHONE NUMBER AVAILABLEMiami, FL. Street Address EMAIL AVAILABLEObjectiveTo join a leading firm where my abilities and experiences can be challenged and expanded in professional growth. QualificationsOver Thirty years of exceptional Managerial, Customer Service, Translations, and Professional field experience. Experience2019 - Present Ronald McDonalds Charities Miami, Florida(Assistant House Manager) Day to Day operation of the Charity House and office End of day reports Maintain a safe and inclusive environment for all families Safely handle food following COVID-19 Protocols Daily disinfecting of all high touch surfaces Coordinate schedules and pending jobs with all employees and security guards Daily House inspections Plan and participate in charity events and other activities 2017-Present Department of Homeland Security FEMA Reservist Miami, Florida(DSA (Disaster Survivor Assistance Program) Responsible for providing services to disaster survivors, accurate data input, and protection of Personal Identifiable Information Effective leadership communications with a diverse work team and disaster survivors Provide timely presence in disaster areas and collect information that supports leaders and operational decision making Provide Multi-Lingual survivors with referrals to community partners and identify-inclusive information needs2007 2020 D.E.C. Miami, FloridaHospitality Responsible for the ongoing operation of vacation rentals Property owner Handle all administrative aspects of the business Generate new customers Manage Webpages Coordinate with employees Interact with every customer in different languages indoor/outdoor maintenance remote and local of all properties 2002 2013 AT&T Miami, FloridaBilingual Customer Service / Technical Support / Sales Responsible for assisting customers with translations services, technical support, and billing issues High volume Bilingual Retail and Call Center Sales Assist dissatisfied customers to avoid churn Continually score 100% according to company protocols Maintain strong knowledge of wireless Communication Program and troubleshoot wireless communication equipment. 1995 2002 H. Marketing Inc. Sunrise, FloridaOperations Manager Responsible for Bilingual Office Operation, Increasing employee and company productivity. Successfully developed and implemented strategic marketing and promotional plans. Increased efficiency and profits over 50%. Reported directly to the President and CEO. Office maintenance and upkeep including trouble shooting of computers, supplies distribution, and proper office appearanceEducation2014 University of Phoenix Miami, Florida Bachelor of Science in Business Administration2012 Miami-Dade and Broward College Associates in Business Administration2003 New Horizons Computer Learning Centers Miami, Florida Microsoft Systems AdministratorSubjects/Courses Successfully studied and completed: A+ Certification Core Hardware A+ Certification Operating Systems Network + Certification Microsoft Windows 2000 Network and Operating Systems Essentials Implementing Microsoft Windows 2000 Professional and Sever. SkillsBilingual-English / SpanishMicrosoft Office proficient |
